Regional EV Technical Training & Support Lead

Restore Talent Solutions; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Restore Talent Solutions is seeking a Regional Technical Support & Training Manager in Dubai. The role oversees the regional technical training system, builds training materials for both traditional and new energy vehicles, and leads training programs for internal teams, dealers and partners.

Responsibilities include coordinating after-sales technical support across the Middle East, solving complex issues with HQ and suppliers, and ensuring compliance with technical standards while driving

Qualifications

• Experience building training systems and conducting technical training programs.
• Solid understanding of automotive after-sales technical support processes.
• Strong communication and interpersonal skills for cross-team collaboration.

Responsibilities

• Technical training system implementation for the Middle East region, materials tailored to local market and vehicle types.
• Training delivery for internal teams, dealer technicians and regional partners, including EV systems and maintenance.
• Establish training effectiveness assessment and update content based on results and tech upgrades.
• Regional after-sales technical coordination, log issues, follow up on resolutions and maintain quality.
• Lead issues for climate/road conditions, collaborate with HQ and suppliers on solutions.
• Develop exclusive after-sales specs for new energy vehicles and ensure safety standards.
• Implement and supervise HQ automotive standards at regional dealerships and service outlets.
• Coordinate with sales, supply chain and HQ tech teams to support new car launches and promos.

Skills

Team management

Leadership

Technical training

Training system development

Communication

Job description

Restore Talent Solutions is seeking a Regional Technical Support & Training Manager in Dubai. The role oversees the regional technical training system, builds training materials for both traditional and new energy vehicles, and leads training programs for internal teams, dealers and partners.

Responsibilities include coordinating after-sales technical support across the Middle East, solving complex issues with HQ and suppliers, and ensuring compliance with technical standards while driving