Technical Training Lead

Al Tayer Group Career site; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Al Tayer Group is seeking a Training Specialist to organize and deliver technical training programs for technicians in the After Sales Division in Dubai. The role focuses on equipping staff with updated technical expertise to maintain professional service standards.

Key responsibilities include identifying training gaps, designing technical curricula, coordinating with principals, and evaluating training effectiveness through feedback and cost-benefit analysis.

Qualifications

• 4 to 5 years hands-on experience in the service division.

Responsibilities

• Contribute to the training plan by identifying gaps and determining the number of training days and timelines to meet objectives.
• Design and present technical programs to ensure relevant training is provided for local programs.
• Conduct training programs where principals cannot deliver on-the-job training to ensure internal resources are utilized efficiently.
• Attend training courses conducted by principals and coordinate with Service Divisions to ensure timely participation and gain product knowledge.
• Follow up and gather feedback from participants and supervisors/Managers to assess effectiveness and cost-benefit to meet business objectives.
• Perform skills testing of applicants to ensure new recruits have appropriate skills to develop to best industry practice.

Job description

Al Tayer Group is seeking a Training Specialist to organize and deliver technical training programs for technicians in the After Sales Division in Dubai. The role focuses on equipping staff with updated technical expertise to maintain professional service standards.

Key responsibilities include identifying training gaps, designing technical curricula, coordinating with principals, and evaluating training effectiveness through feedback and cost-benefit analysis.