Account Manager

TrendAI; Dubai; On-site; AED 312,155 - 440,690; Full time

Job summary

A global cybersecurity leader is seeking a Regional Account Manager for the UAE/Dubai. The role involves building client relationships, achieving sales targets, and increasing market share for Trend Micro's services. Candidates should have at least 6 years of sales experience, preferably in the cybersecurity field, and certifications in account management and security. This position offers an opportunity to thrive in a diverse and innovative environment.

Qualifications

• Minimum 6 years of relevant sales experience, preferably in the security industry.
• Proven track record in account management and client relations.
• Experience with cybersecurity technologies like Zero Trust and SASE.

Responsibilities

• Identify and target prospects and clients to drive adoption of products.
• Develop market strategies for each product to increase market share.
• Achieve quarterly revenue goals in line with business objectives.

Skills

Sales experience

Account management experience

Knowledge of cybersecurity

Collaboration skills

Education

Account management certification (SPIN, TAS)

Sales certifications

Security certifications

Tools

Salesforce

Job description

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

About Trend Micro

Trend Micro is a global cybersecurity leader that helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro’s cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and provides central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

Position Overview

The Regional Account Manager (RAM) for UAE/Dubai focuses on proactively building new clients and growing assigned territories by working closely with Technical, Channel Partner, and Marketing teams to formulate selling strategies and campaigns—building trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales targets to contribute to the sales performance of the assigned region. The Regional Account Manager serves as the trusted advisor, articulating and promoting Trend Micro’s value proposition and services to customers.

Primary Responsibilities

• Identify and proactively target prospects and existing clients to drive the adoption of Trend Micro technologies and services
• Increase market share in the defined territory by developing market strategies for each product and service
• Understand the assigned territory and connect with CIO/CISO to create and grow opportunities
• Collaborate with relevant stakeholders (Pre‑Sales, Marketing and Sales Head) to present the right value proposition to Channel CEO and associated sales and technical teams
• Achieve revenue goals per quarter in line with BU objectives
• Develop relationships with ecosystem alliances or technology partners (AWS, Microsoft, VMware, Google)
• Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and security platforms such as SIEM and SOAR can be an added advantage
• Document and maintain all account information in Salesforce to support opportunity management, accurate revenue forecasting, and account planning
• Communicate relevant information to stakeholders to facilitate decision‑making
• Build and maintain client contacts and relationships by understanding clients’ business and requirements
• Consult customers on cybersecurity initiatives and drive continuous engagement from demos through post‑implementation support
• Lead and support any client meetings or calls
• Participate in account review meetings to discuss customer experience, service performance, and future opportunities for CVP

Secondary Responsibilities

• Expose to both end‑customer environments and channels
• Sell value to CIO and manage complex multiple‑customer scenarios showcasing technical and sales expertise
• Proven account management experience in the commercial sector
• Knowledge of competition, new cybersecurity technologies, emerging trends (cloud, digital transformation, IIoT, industry, etc.), and country regulations that affect target markets
• Maintain a growth‑oriented mindset and experience working in a collaborative environment
• Collaborate across functions such as Technical, Marketing, Channel to ensure customer success at all levels
• Network, create, and build strong senior executive relationships
• Excel at presenting business value proposition and solutions/benefits of complex technology in easy‑to‑understand business language

Experience

• Minimum 6 years of relevant sales experience, preferably a few years in the security industry
• Account management certification such as SPIN or TAS would be highly regarded
• Sales‑based certifications
• Security certifications

Trend Micro strives to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity—including but not limited to race, ethnicity, nationality, gender, gender identity, sexual orientation, level of ability, age, religion, veteran status, socio‑economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and thrive with us.