Recreation Concierge | Guest Services

InterContinental Hotels Group; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Benefits offered by this job

Room discounts

Training and development

Job summary

InterContinental Abu Dhabi is seeking a warm, confident Recreation Receptionist to join our team. You will greet guests, provide facility information, and handle bookings and inquiries with a professional, guest-centric approach.

Ideal candidates have experience in hospitality reception, excellent communication skills, and a can-do attitude. The role involves coordinating with multiple departments, ensuring smooth operations and exceptional guest experiences.

Qualifications

• Experience as a receptionist or guest service role in hospitality.
• Excellent communication and interpersonal skills.
• Warm, friendly, and professional demeanor.
• Ability to manage multiple guest requests efficiently.
• Good command of English; additional languages are a plus.

Responsibilities

• Greet guests and members, creating a welcoming first impression.
• Provide information about facilities, hours, and services.
• Handle enquiries in person and by phone with professionalism.
• Manage reservations for recreation facilities and activities.
• Maintain accurate records of bookings and guest details.
• Assist guests with registration and guidance on recreation rules.
• Coordinate with other departments to ensure smooth operations.
• Uphold health, safety and confidentiality standards.

Skills

Guest service

Communication

Hospitality

Multitasking

English proficiency

Tools

Hotel software

Job description

InterContinental Abu Dhabi is seeking a warm, confident Recreation Receptionist to join our team. You will greet guests, provide facility information, and handle bookings and inquiries with a professional, guest-centric approach.

Ideal candidates have experience in hospitality reception, excellent communication skills, and a can-do attitude. The role involves coordinating with multiple departments, ensuring smooth operations and exceptional guest experiences.