Receptionist-UAE National

Mezzan Foods; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Mezzan Foods in Dubai is seeking a professional Receptionist to be the first point of contact for visitors, customers, and employees, delivering a welcoming front-office experience and supporting day-to-day office operations. You will manage reception operations, handle calls, coordinate meeting room bookings, process mail, and provide administrative assistance to keep the office running smoothly.

The role requires strong customer service, organizational skills, and discretion, contributing to a

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Office Administration, Hospitality, or a related discipline.
• Customer Service or Front Office certification is an advantage.
• Strong customer service and interpersonal skills.
• Professional telephone etiquette.
• Microsoft Office proficiency.
• Meeting room and visitor coordination.
• Time management and multitasking.
• Attention to detail and discretion.
• Confidentiality and professionalism.

Responsibilities

• Welcome and assist visitors, clients, suppliers, and employees professionally.
• Answer, screen, and transfer incoming telephone calls promptly.
• Register visitors, issue visitor passes, and notify employees of visitor arrivals.
• Manage meeting room bookings and coordinate meeting arrangements.
• Receive, sort, and distribute incoming mail, courier deliveries, and company correspondence.
• Arrange outgoing courier services and maintain courier records.
• Maintain an organized and presentable reception area.
• Handle general enquiries and direct them to the appropriate departments.

Skills

Diploma/BA in Business Admin

Customer Service

Microsoft Office

Telephone Etiquette

Office Administration

Meeting Room Scheduling

Education

Diploma or Bachelor's Degree in Business Administration

Job description

Job Description

To serve as the first point of contact for visitors, customers, and employees by delivering a professional and welcoming front-office experience. The Receptionist is responsible for managing reception operations, handling telephone and visitor enquiries, coordinating meeting room bookings, managing incoming correspondence, and providing administrative support to ensure the smooth day-to-day operation of the office.

Job Category

FMCG (food)

Job Description

To serve as the first point of contact for visitors, customers, and employees by delivering a professional and welcoming front-office experience. The Receptionist is responsible for managing reception operations, handling telephone and visitor enquiries, coordinating meeting room bookings, managing incoming correspondence, and providing administrative support to ensure the smooth day-to-day operation of the office.

Tactical

• Support the implementation of front office and administrative procedures.


• Maintain professional reception standards and contribute to continuous improvement of administrative processes.


• Coordinate visitor management procedures in line with company policies.

Operational (Core)

• Welcome and assist visitors, clients, suppliers, and employees professionally.


• Answer, screen, and transfer incoming telephone calls promptly.


• Register visitors, issue visitor passes, and notify employees of visitor arrivals.


• Manage meeting room bookings and coordinate meeting arrangements.


• Receive, sort, and distribute incoming mail, courier deliveries, and company correspondence.


• Arrange outgoing courier services and maintain courier records.


• Maintain an organized and presentable reception area.


• Handle general enquiries and direct them to the appropriate departments.

People Management

• Build positive working relationships with employees and visitors.


• Deliver excellent customer service to internal and external stakeholders.


• Demonstrate professionalism, confidentiality, teamwork, and effective communication.


• Support company initiatives and maintain a positive corporate image.

Skills

• Diploma or Bachelor's Degree in Business Administration, Office Administration, Hospitality, or a related discipline.


• Customer Service or Front Office certification is an advantage.


• Strong customer service and interpersonal skills.


• Professional telephone etiquette.


• Microsoft Office (Word, Excel, Outlook, PowerPoint).


• Meeting room and visitor coordination.


• Administrative and document management skills.


• Time management and multitasking ability.


• Strong organizational skills and attention to detail.


• Ability to maintain confidentiality and professionalism.

Experience

• 1-3 years of experience as a Receptionist, Front Desk Executive, Customer Service Representative, or Administrative Assistant.


• Experience in a corporate, FMCG, manufacturing, or multinational environment is preferred

About The Business

We, Unitra Mets Group, are a dynamic and professional conglomerate, recognized as one of the fastest-growing Red Bull distributors in the Middle East and Africa, Asia has achieved a leading market status for Red Bull, ranking as the 4th largest per capita consumption market globally, operating under the umbrella of Mezzan Holding Co.

Mezzan Holding Co. Is a Prominent Food, Healthcare, And Consumer Conglomerate In The Middle East, Boasting a Distinguished Heritage Spanning Over 75 Years. With Its Headquarters In Kuwait, Mezzan Holding Co. Has Direct Operations In Kuwait, UAE, Qatar, Saudi Arabia, Iraq, And Jordan, And

• Employs 8,500 individuals from over 50 nationalities


• Distributes more than 34,000 Stock Keeping Units (SKUs)


• Provides over 100,000 meals daily in Kuwait, Qatar, and the UAE through its catering services


• Operates 130,000 square meters of food, beverage, and FMCG manufacturing facilities in Kuwait, Qatar, and the UAE


• Represents some of the most renowned names in the FMCG and healthcare sectors