Receptionist

dowjones; Dubai; On-site; AED 50,000 - 84,000; Full time

Benefits offered by this job

Comprehensive Insurance & Retirement

Paid Time Off

Education Benefits

Family Care Benefits

Career Growth Programs

Access to Dow Jones Products

Employee Referral Program

Well-being & Fitness Programs

Job summary

Dow Jones seeks an office-based Receptionist to support the Dubai office and the GRE & WE team. You will handle front-of-house duties, office admin, and SAP processing while assisting the General Manager and Bureau Chief.

The role requires 5 days on-site, ensuring a professional, organized, and well-stocked workspace that enhances employee and client experiences daily.

Qualifications

• 5+ years in office admin, receptionist or similar role with invoicing/POs in SAP.
• Fluent English; Arabic/Urdu/Tagalog helpful but not required.
• Strong service mindset and professional front-of-house delivery.
• Ability to stay calm in a fast-paced, multi-priority office.
• Experience supporting senior stakeholders and calendar coordination.

Responsibilities

• Be the first point of contact for visitors, calls and deliveries.
• Manage reception and provide a welcoming front-of-house presence.
• Answer emails and direct inquiries; keep meeting rooms ready.
• Maintain office stocked, tidy, and compliant with safety needs.
• Coordinate repairs, access, parking, and travel logistics where needed.
• Process SAP invoices/POs and liaise with Finance.
• Assist GM and Bureau Chief with admin and events.

Skills

Office administration

Reception duties

Stakeholder support

Diary coordination

Customer service

Tools

SAP

Microsoft Office

Google Suite

Kadence

Job description

Job Description:

About the Role

We are seeking an office-based Receptionist to support the smooth day-to-day running of our Dubai office and join the Global Real Estate & Workplace Evolution team (GRE & WE). This role combines front-of-house responsibilities, office administration, SAP processing support, and general assistance to the Middle East General Manager and Bureau Chief.

The successful candidate will help maintain a professional, welcoming and efficient workplace, ensuring the office is well organised, fully stocked and maintained to a high standard, with everything in place to support an excellent employee and client experience at all times. The role requires 5 days per week on-site presence to support office operations, reception responsibilities, and the wider team effectively.

You Will

• Act as the first point of contact for visitors, contractors, and deliveries
• Manage reception duties and present a professional, welcoming front-of-house presence
• Answer and direct calls, emails, and general office enquiries
• Ensure meeting rooms, common areas, and reception spaces are presentable and ready for use
• Keep the office stocked, organised, and tidy, including kitchen, stationery, print, and general office supplies
• Coordinate office repairs, maintenance issues, building access, and landlord/building management requests
• Support office health, safety, and general workplace compliance requirements
• Provide day-to-day administrative support to the General Manager & Bureau Chief
• Process Amex Card applications for all employees
• Arranging gifts to be sent to clients in region
• Manage calendars, room bookings, desk bookings in Kadence and visitor arrangements as required
• Assist with travel bookings, itineraries, and related logistics where required
• Sending/receiving shipments/new laptops when needed.
• Issuing local SIM cards for employees / SIM card replacements/ WiFi contract renewals every year.
• Arranging/renewing parking permits for all employees.
• Prepare documents, presentations, correspondence, and meeting materials
• Maintain filing systems, contact lists, and administrative records
• Arranging equipment/access cards/ parking access for new hires (Dubai and Qatar)
• Support internal events, team meetings, and office activities
• Work on Press credentials for reporters from the National Media Council in the UAE
• Process invoices and purchase orders in SAP accurately and on time
• Track purchase orders, invoice status, coding, approvals, and payment follow-up, working closely with Finance teams
• Liaise with internal finance and procurement teams to resolve invoice or PO queries
• Assist with vendor administration and supplier set-up where needed

You Have

• 5+ years of experience in an office administrator, receptionist, team assistant, or similar role; processing invoices and purchase orders in SAP(or equivalent)
• Fluency in English language, Arabic/Urdu/Taglog is an advantage but not essential
• Strong service mindset, with the ability to create a professional and welcoming experience for employees, clients and visitors
• Ability to remain calm, responsive and professional in a fast-paced environment where priorities may change quickly.
• Experience supporting senior stakeholders or executives, ideally including diary and meeting coordination
• Experience working in a busy office-based environment
• Strong organisational skills and attention to detail
• Professional and approachable manner with excellent interpersonal skills
• Confident managing multiple priorities and responding quickly to day-to-day office needs
• Good written and verbal communication skills
• Comfortable working independently and taking ownership of office operations
• Proficient in Microsoft Office applications and Google Suite products
• Reliable, proactive, and service-oriented approach
• Ability to maintain confidentiality and exercise sound judgement

Preferred qualifications

• Experience with Freezones portals/regulation is an advantage
• Experience in an international corporate or newsroom environment would be advantageous

Success in the role

The successful candidate will create a well-run, professional office environment, ensure SAP invoice and purchase order processes are handled efficiently, provide dependable support to the General Manager and Bureau Chief, and keep the Dubai office organised, stocked, and running smoothly.

Our Benefits

• Comprehensive Insurance & Retirement plans
• Paid Time Off and Leaves
• Education Benefits
• Family Care Benefits
• Career Growth Programs
• Access to Dow Jones Products
• Employee Referral Program
• Employee Well-being Support & Fitness Programs

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified in