Receptionist / Document Control Administrator

Tanqeeb; Ras Al Khaimah; On-site; AED 33,000 - 67,000; Full time

Job summary

Tanqeeb is seeking an organized Reception & Administration professional in Ras Al Khaimah, UAE. The role involves managing the reception, handling calls, correspondence, and assisting management with daily administrative duties.

Key responsibilities include document control, CRM data maintenance, and supporting project teams with reporting and filing. The ideal candidate will have fluent English, strong MS Office skills, and the ability to work independently while supporting a team.

Qualifications

• Previous experience in a receptionist/administrative role preferred.
• Fluent written and spoken English is essential.
• Strong MS Office skills (Word, Excel, Outlook, PowerPoint, OneDrive).
• Good computer skills with electronic filing systems and databases.

Responsibilities

• Manage the reception area and provide a welcoming first contact for visitors and suppliers.
• Answer, screen and direct telephone calls and general enquiries.
• Handle incoming/outgoing mail, emails, couriers and deliveries.
• Coordinate meeting rooms, appointments and general office needs.
• Monitor stationery, stock levels and ordering.
• Provide day-to-day administrative support to management and project teams.
• Assist with preparation of letters, reports, presentations and documents.
• Maintain document control system and project data records.

Skills

Reception experience

Communication

Time management

Attention to detail

Teamwork

Tools

Microsoft Office Suite

Job description

Reception & Administration

• Manage the reception area and provide a professional and welcoming first point of contact for visitors, clients, and suppliers.

• Answer, screen and direct telephone calls and general enquiries.

• Manage incoming and outgoing correspondence, emails, couriers and deliveries.

• Coordinate meeting rooms, appointments and general office requirements.

• Monitor office stationery and supplies, maintain appropriate stock levels, and coordinate replenishment and ordering as required.

• Provide day-to-day administrative support to management and project teams.

• Assist with preparation of letters, reports, presentations and other business documents.

Document Control & Project Data Management

• Maintain an accurate and organised document control system for company and project documentation.

• Receive, register, file, distribute and track project-related documents.

• Maintain electronic and physical filing systems in accordance with company procedures.

• Ensure documents are correctly named, numbered, filed and easily retrievable.

• Maintain document registers, trackers, project records and databases.

• Assist with the collection, entry and updating of project information and data.

• Maintain and regularly update the CRM system, ensuring client, contact, project and related information is accurate, complete and up to date.

• Monitor document submissions and follow up with relevant team members where information or documentation is outstanding.

• Ensure that the latest versions of documents are available and obsolete or superseded documents are appropriately archived.

• Maintain confidentiality and security of company, client and project information.

• Support project teams with document retrieval, reporting and general project administration.

Desired Candidate Profile

Requirements

• Previous experience in a receptionist, administrative, document control or project support role is preferred.

• Experience working with project documentation or data management would be an advantage.

• Fluent written and spoken English is essential.

• Strong working knowledge of Microsoft Office, particularly Word, Excel, Outlook, PowerPoint and Onedrive

• Good computer skills and confidence working with electronic filing systems and databases.

• Strong attention to detail and accuracy.

• Excellent organisational and time-management skills.

• Ability to manage multiple tasks and priorities.

• Professional telephone manner and interpersonal skills.

• Ability to communicate confidently with colleagues, clients, suppliers and other stakeholders.

• Ability to handle confidential information professionally and discreetly.

• Must be able to work independently while also supporting a wider team.

Key Competencies

• Attention to detail

• Organisation and record keeping

• Professional communication

• Data accuracy

• Document management

• Time management

• Confidentiality

• Teamwork

• Initiative and reliability

• Customer service orientation

• Pleasant personality