Receptionist & Coordinator, Enterprise Learning Operations

Infopro Learning; Dubai; On-site; AED 67,000 - 89,000; Full time

Job summary

Infopro Learning in Dubai seeks a friendly front desk receptionist to welcome learners, assist with check-in and registration, and coordinate room setup.

You will handle visitor badges, basic IT help for Wi-Fi and devices, and ensure a clean, organized learning environment. English proficiency required; Arabic is a plus. This is an on-site role with opportunities to grow in learner support.

Qualifications

• 2+ years in reception, admin support, or customer service.
• Strong communication skills in English.
• Basic proficiency with MS Office and common workplace tools.
• Strong organizational skills and ability to manage multiple tasks.
• Professional and service-oriented approach.

Responsibilities

• Greet learners and assist with check-in and registration.
• Support setup and readiness of training rooms and materials.
• Monitor environment quality and report facilities issues.
• Provide first-line technology support for Wi‑Fi and devices.
• Manage visitor check-in, badges, and access procedures.

Skills

Strong communication skills

Strong organizational skills

Customer service mindset

Tools

MS Office

Job description

Responsibilities

• Act as the first point of contact for learners, greeting and assisting with check-in and registration
• Support setup and readiness of training rooms, common areas, and learner materials
• Monitor environment quality, including cleanliness and layout, and report facilities issues
• Provide first-line technology support for Wi‑Fi access and basic device or platform questions
• Manage visitor check-in, badges, and access procedures in line with site requirements

Requirements

• 2+ years of experience in reception, administrative support, or customer service roles
• Strong communication skills in English
• Basic proficiency with MS Office and common workplace tools
• Strong organizational skills and ability to manage multiple tasks
• Professional and service-oriented approach

Preferred Qualifications

• Proficiency in Arabic
• Experience in hospitality, customer-facing, or learner support environments

About the Company

Infopro Learning provides enterprise learning operations and training center support for large-scale learning programs.