Onsite Learning Concierge & Facilities Coordinator

Infopro Learning; Dubai Emirate; On-site; AED 67,000 - 100,000; Full time

Job summary

Infopro Learning seeks a Receptionist & Coordinator to provide frontline support at a UAE training center. This on-site role focuses on creating a welcoming, organized environment for learners, facilitators, and visitors.

You will manage reception, session setup, basic tech support, and visitor coordination in a busy training facility in Jebel Ali. Strong communication and multitasking are essential.

Qualifications

• 2+ years in reception/administrative support or customer service.
• Strong English; Arabic is an advantage.
• Experience in hospitality or learner support preferred.
• Basic proficiency with MS Office and workplace tools.
• Friendly, professional and service-oriented.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Serve as the first point of contact for learners at the training center.
• Greet learners, assist with check-in, directions, and general questions.
• Support registration, orientation, and daily coordination needs.
• Escalate issues to the appropriate team members when needed.
• Coordinate setup and readiness of training rooms and common areas.
• Monitor environment quality, cleanliness, layout and facilities needs.
• Prepare rooms for training sessions including seating and materials.
• Provide first-line tech support for Wi-Fi and basic devices.
• Manage visitor check-in, badges, and access procedures.

Skills

Communication

Organizational skills

Customer service

Multitasking

Hospitality mindset

Tools

MS Office

Job description

Infopro Learning seeks a Receptionist & Coordinator to provide frontline support at a UAE training center. This on-site role focuses on creating a welcoming, organized environment for learners, facilitators, and visitors.

You will manage reception, session setup, basic tech support, and visitor coordination in a busy training facility in Jebel Ali. Strong communication and multitasking are essential.