RECEPTIONIST

Star Services; Abu Dhabi; On-site; AED 33,000 - 56,000; Full time

Job summary

Star Services in the UAE is seeking an experienced Receptionist / Administrator to manage front desk operations, greet visitors, handle calls, and coordinate between Service and Sales teams to ensure smooth customer flow.

Candidates with experience in the Automotive industry are preferred. Strong English communication, fluency in Arabic a plus, and proficiency with MS Office (Word, Excel, Outlook) are required for success in this fast paced role.

Qualifications

• Experience as Receptionist/Office Administrator or Front Desk role.
• Excellent verbal and written English communication.
• Proficiency in MS Office applications (Word, Excel, Outlook).

Responsibilities

• Front Desk Management: greet visitors, manage logs, and be the first point of contact.
• Call & Enquiry Handling: answer, screen, and route calls and inquiries.
• Office & Driver Coordination: supervise reception area and support service/sales teams.
• Administrative & Supply Management: manage stationery, mail, and filing.
• Customer Service: handle inquiries and complaints professionally.

Skills

Receptionist

Front Desk

MS Office

English communication

Arabic language

Tools

MS Office

Job description

Job Title: Receptionist / Office Administrator

Job Location:UAE

Joining: Immediate Joiners Preferred

Preferred Nationalities: Open to all nationalities (Filipino, Indian, Indonesian, Nepali, and Arabic nationals preferred)

Job Description

We are seeking an experienced Receptionist / Administrator to manage our front desk operations, oversee customer experience, and handle office administrative duties. Candidates with previous experience in the Automotive industry will be given strong preference.

Key Responsibilities

• Front Desk Management: Greet visitors, customers, and guests professionally; serve as the primary point of contact; manage visitor logs and access procedures.
• Call & Enquiry Handling: Answer, screen, and transfer incoming phone calls; respond to customer enquiries or direct them to appropriate departments.
• Office & Driver Coordination: Supervise the reception area, manage drivers, and assist with coordination for Service and Sales departments to maintain smooth customer flow.
• Administrative & Supply Management: Handle stationery procurement, monitor office supplies, process incoming/outgoing mail, and maintain accurate filing, logs, and documentation.
• Customer Service: Handle customer inquiries and complaints with composure and professionalism, ensuring compliance with company service standards.

Desired Candidate Profile

• Experience: Previous experience as a Receptionist, Front Desk Officer, or Office Administrator, ideally within the Automotive industry.
• Communication: Excellent verbal and written English communication skills; fluency in Arabic or other languages is an advantage.
• Technical Skills: Proficient in MS Office applications (Word, Excel, Outlook).
• Personal Attributes: Well-groomed, presentable, strong interpersonal and customer service skills, highly organized, and able to multitask in a fast-paced environment.
• Joining: Immediate joiners preferred.