RC RAK Al Wadi Experience Concierge

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hospitality leader where your role as a Guest Experience Expert is vital in creating memorable stays for guests. This position empowers you to engage with guests, ensuring their needs are met throughout their visit. With a focus on professionalism and quality service, you will be an integral part of a team that values a safe and enjoyable workplace. If you are passionate about providing exceptional service and thrive in a dynamic environment, this opportunity is perfect for you. Experience the satisfaction of contributing to a guest's memorable journey in a renowned hospitality setting.

Qualifications

• High school diploma or equivalent required.
• No prior experience necessary for this role.

Responsibilities

• Deliver memorable guest experiences through various services.
• Address guest requests and operational needs efficiently.

Skills

Guest Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and checkout. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (standing, sitting, or walking for an extended time) and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer, believes in hiring a diverse workforce, and is committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.