Quality Specialist - Fresh Grocery

Amazon UAE; Dubai; On-site; AED 100,000 - 156,000; Full time

Job summary

Amazon UAE is seeking a Quality Specialist for Fresh Grocery to monitor inbound quality from receipt through picking and packing, coordinating with vendors and store teams to ensure adherence to product specifications. The role emphasizes defect identification, reporting, and continuous quality improvement in a fast-paced grocery operation.

The ideal candidate will have a bachelor’s degree, strong Excel and communication skills, and practical knowledge of HACCP and ISO 22000 standards to support

Qualifications

• Bachelor's degree required or equivalent.
• Experience using Microsoft Excel in an operational setting.
• Strong written and verbal communication skills.
• Knowledge of food safety standards and fresh product quality.

Responsibilities

• Inspect meat, seafood, fruits, vegetables, eggs, and other perishable products during inbound receiving.
• Conduct quality checks at stores, hubs, and vendor sites against product specifications.
• Reject damaged or non-compliant products and coordinate return to vendors.
• Record rejected products by item, vendor, quantity, and issue.
• Audit fresh product quality during picking and packing activities.
• Check packaging practices to ensure product protection during handling and order prep.
• Prepare daily/weekly quality reports for stakeholders.
• Train associates on quality requirements and SOPs.
• Collaborate with vendors to improve incoming product quality and reduce defects.

Skills

Fresh food quality inspection

Food safety

HACCP

ISO 22000

Good Manufacturing Practices

Vendor quality management

Process improvement

Quality reporting

Bin audits

Quality inspection

Packaging standards

Inbound quality inspection

Vendor compliance

Damage reduction

Expiry reduction

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Job description

Quality Specialist - Fresh Grocery

Job Snapshot:

Location: Dubai, United Arab Emirates

Industry: Grocery

Function: Food Safety and Inspection

Job Type: Full-time

Salary: 9000-14000 (Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.)

Gender: Any

Candidate Nationality: Any

Full-time Position Overview

Role Context

Fresh product quality directly affects customer trust, repeat purchasing, waste levels, and the overall performance of ultra-fast grocery operations. The Quality Specialist will help protect these areas by monitoring product condition from inbound receipt through picking and packing. The role combines daily inspection work with vendor coordination, operational reporting, associate training, process improvement, and stakeholder collaboration. By identifying defects early and improving quality controls, the specialist will help reduce avoidable losses while supporting a stronger customer experience.

Key Responsibilities

• Inspect meat, seafood, fruits, vegetables, eggs, and other perishable products during inbound receiving.
• Conduct quality checks at Amazon stores, hubs, and vendor sites against defined product specifications.
• Reject damaged, defective, spoiled, or otherwise non-compliant products and coordinate their return to vendors.
• Record rejected products accurately by item, vendor, quantity, and quality issue.
• Audit fresh product quality during picking and packing activities performed by store associates.
• Check packaging practices to ensure products are protected during handling and customer order preparation.
• Perform daily bin audits covering storage conditions, product quality, handling, and organization.
• Prepare daily and weekly quality reports for relevant operational and commercial stakeholders.
• Train store and hub associates on quality requirements, standard operating procedures, product handling, and packaging practices.
• Work with vendors to improve incoming product quality and reduce repeated defects.
• Investigate quality trends contributing to customer complaints, damaged goods, or premature expiry.
• Collaborate with instock managers, vendor managers, store operations teams, and fulfillment partners.
• Participate in stakeholder discussions and provide practical observations from daily quality operations.
• Identify opportunities to improve inspection methods, reporting processes, quality controls, and operational efficiency.
• Support automation and process improvement initiatives that make recurring quality activities more consistent and scalable.
• Maintain accurate data while handling multiple operational priorities in a fast-paced environment.
• Travel between operational or vendor locations when required.
• Support weekend operations when necessary while remaining within the defined 40-hour working week.

Ideal Profile

• Bachelor 's degree.
• Experience using Microsoft Excel and other Microsoft Office applications in an operational environment.
• Strong written and verbal communication skills.
• Practical knowledge of food safety and fresh product quality standards.
• Familiarity with HACCP principles.
• Understanding of ISO 22000 food safety management requirements.
• Knowledge of Good Manufacturing Practices.
• Strong understanding of fruit and vegetable quality specifications.
• Able to identify freshness, damage, spoilage, packaging, and handling issues accurately.
• Comfortable communicating with vendors, operational teams, and senior stakeholders.
• Strong attention to detail when handling inspection records and quality reports.
• Capable of managing several assignments without losing accuracy or missing deadlines.
• Able to remain calm and solution-focused when quality issues require immediate action.
• Willing to take initiative and support additional responsibilities when business needs change.

Skills Set

• Fresh food quality inspection
• Food safety
• HACCP
• ISO 22000
• Good Manufacturing Practices
• Fruit quality assessment
• Vegetable quality assessment
• Meat quality inspection
• Seafood quality inspection
• Perishable product control
• Inbound quality inspection
• Vendor quality management
• Product rejection management
• Damage reduction
• Expiry reduction
• Picking and packing audits
• Packaging standards
• Bin audits
• Quality reporting
• Microsoft Excel
• Microsoft Office
• Standard operating procedures
• Associate training
• Fresh produce handling
• Vendor compliance
• Process improvement
• Operational quality control
• Stakeholder coordinationData accuracy

Why Join Us

This position offers direct involvement in the quality operations behind Amazon 's expanding ultra-fast Grocery business in Dubai. The role provides exposure to fresh food quality, vendor performance, store operations, fulfillment processes, food safety standards, and process improvement within a fast-moving delivery environment. For a quality professional seeking broader operational responsibility, the position offers the opportunity to influence customer satisfaction, reduce product waste, improve supplier performance, strengthen quality controls, and help develop more efficient processes for a growing grocery operation.

About the Company

Amazon operates a global e-commerce, technology, logistics, and Grocery ecosystem supported by fulfillment centers, stores, vendors, and delivery networks. Q Tech General Trading LLC supports Amazon business activities in the region, contributing to operations that focus on reliable product availability, strong quality standards, efficient fulfillment, and a consistent customer experience.