Quality Specialist - Fresh Food Operations

Amazon UAE; Dubai; On-site; AED 112,000 - 179,000; Full time

Job summary

Amazon UAE is seeking a Quality Specialist - Fresh Food Operations in Dubai to enforce quality standards for meat, seafood, produce, eggs, and other perishables. You will inspect inbound products, train teams, and drive continuous improvement across stores, hubs, and vendors.

The role emphasizes hands-on inspection, data-driven reporting, and collaboration with instock managers, vendor managers, and fulfillment teams to reduce waste and defects while ensuring food safety.

Qualifications

• Bachelor's degree in a relevant field and strong Excel/Microsoft Office skills.
• Solid knowledge of HACCP, ISO 22000 and GMP in food operations.
• Experience inspecting perishable goods (meat, seafood, produce) and enforcing quality standards.

Responsibilities

• Inspect perishable products at inbound receiving and in stores, hubs, and vendor locations.
• Record rejection data with product, vendor, quantity, and reason.
• Train store and hub associates on quality standards and SOPs.
• Audit packaging, storage, and handling for compliance with standards.
• Prepare daily/weekly quality reports and identify corrective actions.

Skills

Fresh food quality

Meat quality

Seafood quality

Produce quality

Grocery quality

Food safety

HACCP

ISO 22000

GMP

Vendor quality

Audit skills

SOP compliance

Record keeping

Training & coaching

Data analysis

Education

Bachelor's degree

Tools

Excel

Microsoft Office

Job description

Quality Specialist - Fresh Food Operations

Quality Specialist - Fresh Food Operations Job Snapshot Role: Quality Specialist - Fresh Food Operations Location: Dubai, United Arab Emirates Industry: Retail Function: Food Safety and Inspection Experience: Relevant food quality or grocery operations experience Job Type: Full-time

Position Overview

Quality Specialist - Fresh Food Operations in Dubai, United Arab Emirates is a Retail opportunity supporting Amazon Ultra-Fast-Grocery and its quality standards for meat, seafood, produce, eggs, and other perishables. Amazon is hiring a detail-focused quality professional to inspect inbound products, enforce food quality standards, reduce damage and expiry, train operational teams, and improve fresh grocery processes across stores, hubs, and vendor locations.

Job Details

Country: United Arab Emirates City: Dubai Industry: Retail Function: Food Safety and Inspection Salary: 10000-16000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Quality Specialist will help protect one of the most important customer experience drivers within Amazon Ultra-Fast-Grocery: the freshness and condition of perishable products. The role focuses on maintaining consistent standards across meat, seafood, fruits, vegetables, eggs, and other temperature-sensitive or short-shelf-life categories. The position combines hands-on inspection with vendor engagement, operational audits, training, reporting, and continuous improvement. Effective quality control will help reduce customer complaints, product damage, waste, expiry, and unnecessary buying costs while strengthening confidence in Amazon 's fresh grocery offering.

Key Responsibilities

• Inspect meat, seafood, fruits, vegetables, eggs, and other perishable products during inbound receiving.
• Perform quality checks at Amazon stores, hubs, and vendor locations.
• Identify damaged, defective, spoiled, or non-compliant products before they enter inventory.
• Reject products that fail defined quality specifications and coordinate their return to vendors.
• Record rejected items by product, vendor, quantity, and reason for rejection.
• Maintain accurate quality inspection and rejection data for reporting and trend analysis.
• Audit product quality during picking and packing activities.
• Check that associates handle fresh and perishable products according to approved SOPs.
• Monitor packaging quality and verify compliance with established packaging standards.
• Conduct daily bin inspections to identify quality, storage, handling, or expiry concerns.
• Prepare daily and weekly quality reports for relevant stakeholders.
• Analyze recurring defects and identify vendors, products, or operating processes requiring corrective action.
• Train store and hub associates on product quality standards, SOPs, handling practices, and packaging requirements.
• Reinforce food safety requirements through practical coaching and operational observations.
• Work with vendors to improve their processes and consistently meet Amazon 's fresh food quality expectations.
• Partner with instock managers, vendor managers, store operations managers, and fulfillment teams.
• Investigate quality issues that contribute to customer dissatisfaction, damage, or product expiry.
• Support initiatives that improve buying efficiency for fresh produce and other perishables.
• Recommend process changes that reduce waste while maintaining customer-facing quality standards.
• Apply HACCP, ISO 22000, GMP, and food safety principles across applicable activities.
• Use product specifications when evaluating fruits and vegetables for quality and acceptance.
• Develop practical process improvements based on inspection findings and operational data.
• Identify opportunities to automate repetitive quality reporting or monitoring activities.
• Communicate quality risks and corrective actions clearly to internal and external stakeholders.
• Travel between operating locations when business requirements demand it.
• Support occasional weekend activity while remaining within the defined 40-hour working week.

Ideal Profile

Candidates should hold a bachelor 's degree and have practical experience working with Excel and Microsoft Office applications. Knowledge of HACCP, ISO 22000, GMP, and food safety principles is important for this role. Candidates should also understand quality specifications for fruits and vegetables and be capable of applying those standards consistently during operational inspections. The position is particularly suitable for someone with a strong eye for detail who can recognize product defects, maintain accurate inspection records, and make clear accept-or-reject decisions in a fast-moving grocery environment. Strong interpersonal skills are valuable because the Quality Specialist will work closely with vendors, store teams, hub associates, fulfillment partners, and management stakeholders. Candidates should be able to multitask under time pressure, communicate quality concerns professionally, and take ownership of corrective actions and process improvements.

Skills Set

• Fresh food quality inspection
• Meat quality control
• Seafood quality control
• Fruit quality inspection
• Vegetable quality inspection
• Perishable goods quality
• Grocery quality assurance
• Food safety
• HACCP
• ISO 22000
• GMP
• Inbound quality inspection
• Product rejection management
• Vendor quality management
• Picking and packing audits
• Packaging standards
• Bin audits
• Fresh produce specifications
• Shelf-life monitoring
• Expiry reduction
• Damage reduction
• Waste reduction
• Quality reporting
• Microsoft Excel
• Microsoft Office
• Data accuracy
• Quality trend analysis
• SOP compliance
• Associate training
• Vendor training
• Root cause analysis
• Corrective action
• Process improvement
• Operational excellence
• Quality automation
• Stakeholder management

Why Join Us

This role provides direct influence over the quality of products customers receive through Amazon 's fast-growing grocery business. Fresh categories require disciplined inspection and rapid decision-making, giving the Quality Specialist meaningful ownership of customer satisfaction, waste reduction, vendor performance, and operational standards. The position also offers exposure to fresh food supply chains, quick commerce operations, food safety systems, vendor quality, and process improvement. As Amazon UFG continues to develop across MENA, the role can provide valuable experience in building scalable quality mechanisms for a high-growth grocery network.

About the Company

Amazon operates Ultra-Fast-Grocery as part of its expanding quick commerce business, providing customers with rapid access to groceries, fresh produce, meat, seafood, perishables, and everyday essentials. Its grocery operations combine vendor partnerships, local fulfillment, inventory management, food quality controls, and fast delivery processes to maintain freshness while meeting demanding customer expectations.