Quality & Learning Coordinator - Luxury Resort

Dubai Holding LLC; Dubai; On-site; AED 201,000 - 268,000; Full time

Benefits offered by this job

Learning & Development programmes

Internal mobility

Colleague discounts

Healthcare & life insurance

Paid annual leave

Performance-based incentives

Tax-free salary in AED

Job summary

Jumeirah in Dubai invites applications for an Assistant Quality Manager to join Madinat Jumeirah Resort. You will support quality audits, coordinate training delivery, and maintain learning systems to uphold Forbes/LQA standards and brand behaviours.

The ideal candidate has 1–2 years in quality, HR, or training coordination; a bachelor’s degree; strong MS Office skills and excellent organization, communication, and teamwork; fluent English. A proactive, service-oriented mindset is essential.

Qualifications

• 1–2 years of experience in Quality, Learning & Development, HR, or similar role
• Bachelor’s degree in human resources, business administration, education, or related field
• Proficient in MS Office and data management; strong organizational, communication, and coordination skills

Responsibilities

• Support internal and external quality audits (Forbes, LQA, internal inspections); review reports and track action plans.
• Coordinate with Department Trainers to plan, deliver, and track On-Job Trainings.
• Maintain and update learning and quality systems and ensure activities are logged.
• Analyze training, audit, and Medallia data to produce monthly insights.
• Collaborate with Operations, HR, Department Heads, and external training partners.
• Ensure adherence to L&D and Quality SOPs, HSE, grooming, and brand standards while driving improvement.

Skills

Organizational skills

Communication

Coordination

Attention to detail

Education

Bachelor’s degree in human resources, Business Administration, Education, or related field

Tools

MS Office Suite

Job description

Jumeirah in Dubai invites applications for an Assistant Quality Manager to join Madinat Jumeirah Resort. You will support quality audits, coordinate training delivery, and maintain learning systems to uphold Forbes/LQA standards and brand behaviours.

The ideal candidate has 1–2 years in quality, HR, or training coordination; a bachelor’s degree; strong MS Office skills and excellent organization, communication, and teamwork; fluent English. A proactive, service-oriented mindset is essential.