Public Relations Officer (PRO)

IdeaCrate; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

IdeaCrate is seeking a skilled PRO specialist to manage end-to-end visa and government-related processing for employees across the UAE. You will ensure timely, accurate, and compliant handling of immigration and labor documentation.

You will coordinate with HR and government bodies, track renewal deadlines, and maintain meticulous records across all emirates, including Dubai, Abu Dhabi, and Sharjah. Fluency in English and Arabic is required, with Arabic being mandatory.

Qualifications

• 3–5 years of PRO experience, with proven ability to process visas across all UAE emirates.
• Working knowledge of UK, US, and China visa processing.
• Strong understanding of UAE labor law and immigration procedures.
• Fluent in English and Arabic (spoken and written) — Arabic is mandatory.
• Valid UAE driving license preferred
• Well-organized, detail-oriented, and able to manage multiple cases simultaneously.

Responsibilities

• Process employment, residence, and other visa categories across all UAE emirates (Dubai, Abu Dhabi, Sharjah, and other emirates as required)
• Handle visa processing and documentation for UK, US, and China visas
• Liaise with GDRFA, MOHRE, Tasheel, and other relevant government bodies
• Manage visa applications, renewals, cancellations, and status changes
• Prepare and submit required documentation, ensuring accuracy and compliance with UAE labor and immigration law
• Track visa expiry dates and proactively manage renewals to avoid lapses
• Coordinate with internal HR and department heads on visa-related timelines
• Maintain organized, up-to-date records of all visa and government documentation

Skills

Visa processing

Bilingual_EN/AR

Job description

Job Purpose

Manage end-to-end visa and government-related processing for employees across all UAE emirates, ensuring timely, accurate, and compliant handling of all immigration and labor documentation.

Job Purpose

Manage end-to-end visa and government-related processing for employees across all UAE emirates, ensuring timely, accurate, and compliant handling of all immigration and labor documentation.

Key Responsibilities

• Process employment, residence, and other visa categories across all UAE emirates (Dubai, Abu Dhabi, Sharjah, and other emirates as required)
• Handle visa processing and documentation for UK, US, and China visas
• Liaise with GDRFA, MOHRE, Tasheel, and other relevant government bodies
• Manage visa applications, renewals, cancellations, and status changes
• Prepare and submit required documentation, ensuring accuracy and compliance with UAE labor and immigration law
• Track visa expiry dates and proactively manage renewals to avoid lapses
• Coordinate with internal HR and department heads on visa-related timelines
• Maintain organized, up-to-date records of all visa and government documentation

Requirements

• 3–5 years of PRO experience, with proven ability to process visas across all UAE emirates
• Working knowledge of UK, US, and China visa processing
• Strong understanding of UAE labor law and immigration procedures
• Fluent in English and Arabic (spoken and written) — Arabic is mandatory
• Valid UAE driving license preferred
• Well-organized, detail-oriented, and able to manage multiple cases simultaneously