Public Relations Officer PRO

IdeaCrate; Abu Dhabi; On-site; AED 67,000 - 134,000; Full time

Job summary

IdeaCrate is seeking a dedicated PRO and government documentation specialist to manage end-to-end visa and government processing for employees across the UAE.

You will liaise with government bodies, prepare and submit documentation, track visa expiry, and coordinate with HR to ensure timely renewals while maintaining compliant records. Fluency in English and Arabic is required, with Arabic mandatory.

Qualifications

• 3–5 years of PRO experience processing visas across UAE emirates.
• Knowledge of UK, US and China visa processing.
• Strong understanding of UAE labor law and immigration procedures.
• Fluent in English and Arabic; Arabic is mandatory.
• Valid UAE driving license preferred.
• Well-organized and able to manage multiple cases simultaneously.

Responsibilities

• Process employment and residence visas across all UAE emirates.
• Handle visa processing and documentation for UK, US and China visas.
• Liaise with GDRFA, MOHRE, Tasheel and other government bodies.
• Manage visa applications, renewals, cancellations and status changes.
• Prepare and submit required documentation with accuracy and compliance.
• Track visa expiry dates and manage renewals to avoid lapses.
• Coordinate with HR on visa-related timelines.
• Maintain up-to-date records of all visa and government documentation.

Skills

PRO experience

English

Arabic

UK visa

US visa

China visa

Job description

Job Description:

Job Purpose

Manage end-to-end visa and government-related processing for employees across all UAE emirates, ensuring timely, accurate, and compliant handling of all immigration and labor documentation.

Key Responsibilities

• Process employment, residence, and other visa categories across all UAE emirates (Dubai, Abu Dhabi, Sharjah, and other emirates as required)
• Handle visa processing and documentation for UK, US, and China visas
• Liaise with GDRFA, MOHRE, Tasheel, and other relevant government bodies
• Manage visa applications, renewals, cancellations, and status changes
• Prepare and submit required documentation, ensuring accuracy and compliance with UAE labor and immigration law
• Track visa expiry dates and proactively manage renewals to avoid lapses
• Coordinate with internal HR and department heads on visa-related timelines
• Maintain organized, up-to‑date records of all visa and government documentation

Requirements

• 3–5 years of PRO experience, with proven ability to process visas across all UAE emirates
• Working knowledge of UK, US, and China visa processing
• Strong understanding of UAE labor law and immigration procedures
• Fluent in English and Arabic (spoken and written) — Arabic is mandatory
• Valid UAE driving license preferred
• Well‑organized, detail‑oriented, and able to manage multiple cases simultaneously