Provider Growth Associate

Remotedxb; Dubai; On-site; AED 108,000 - 180,000; Full time

Benefits offered by this job

Health coverage

Parental leave

401(k) and equity opportunities

Home office stipend

Meal funds

Flexible PTO

Job summary

Grow Therapy is transforming mental health care by connecting providers with patients and payors through a technology-enabled platform. The role focuses on serving as the primary contact for prospective providers, guiding them through onboarding, and maintaining a high-volume meeting schedule in a fast-paced environment.

You will leverage AI-powered tools and real-time dashboards to prioritize providers and automate follow-up tasks, while upholding documentation standards and driving KPI

Qualifications

• Experience handling high-volume inbound leads.
• Strong organizational skills and detail orientation.
• Ability to adapt to AI-enabled environments and dashboards.
• Collaborative and coachable mindset.

Responsibilities

• Serve as main contact for providers with strategic guidance.
• Manage high-volume provider pipeline with 5-6 meetings daily.
• Use AI-powered tools to prioritize providers and automate follow-ups.
• Maintain high meeting-to-activation conversion rates.
• Provide onboarding follow-ups and excellent customer service.
• Build provider relationships and trust.
• Ensure vetting standards are documented and followed.
• Meet and exceed weekly, monthly, and quarterly KPIs.

Skills

Prospect management

Meeting cadence

CRM proficiency

AI workflows

Relationship building

Tools

CRM system

AI dashboards

Automation tools

Job description

About the Company

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients.

Responsibilities

• Serve as the main point of contact for prospective providers, offering strategic business guidance
• Manage a high-volume pipeline of prospective providers, completing 5-6+ meetings per day
• Utilize AI-powered tools to prioritize providers and automate follow-up nurture
• Maintain high meeting-to-activation conversion rates while managing volume
• Provide excellent customer service and timely follow-ups during onboarding
• Cultivate meaningful relationships and earn provider trust
• Uphold provider vetting and disqualification standards through prompt documentation
• Meet and exceed weekly, monthly, and quarterly KPIs

Requirements

• Passion for mental health and expanding access to care
• Highly organized and detail-oriented with ability to manage a full daily meeting schedule
• Proven ability to manage and convert high volumes of inbound leads in fast-paced environments
• Comfortable working in an AI-enabled environment with real-time dashboards and automated workflows
• Ability to adapt to changing systems, processes, and tools
• Collaborative and coachable mindset

Preferred Qualifications

• Prior experience in a customer-facing or sales role
• Experience in healthcare or SaaS industries

Benefits

• Comprehensive health coverage including medical, dental, and vision
• Up to 18 weeks paid parental leave and a new child stipend
• 401(k) program and equity opportunities
• Home office setup stipends and meal funds
• Flexible PTO, 12 paid holidays, and a full winter break week
• Annual stipends for personal and professional growth
• No-cost access to therapy through the Grow platform