Property Management Administrator

Driven Properties; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Driven Properties in Dubai is seeking an organised administrative professional to provide prompt support to tenants and owners on queries related to maintenance, parking, contracts, and renewals. You will coordinate with contractors, maintain accurate records, and assist in lease documentation.

The role requires proficiency with Microsoft Office and property management software (preferably Yardi), strong communication, and a proactive, detail-oriented approach to ensure timely responses and

Qualifications

• Experience in an administrative role, ideally within property management or real estate.
• Familiarity with property management software, preferably Yardi.
• Strong organisational skills and attention to detail.
• Previous experience handling tenant enquiries and property documentation.

Responsibilities

• Provide prompt and professional support to tenants with queries related to maintenance, parking, contracts, cheques, and other property services
• Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication
• Follow up on Ejari issuance, DEWA connections, and chiller connections
• Coordinate with contractors and suppliers on behalf of the Property Manager
• Generate Rental Index results and draft renewal notices within 100 days of lease expiry, completing the full renewal process within 30 days of expiry
• Assist in the preparation and review of lease agreements and all relevant documentation
• Maintain accurate records of property details, tenant information, lease agreements, and renewals across all trackers
• Enter new properties into the CRM and reconcile CRM data with contract details, master sheets, and payment records
• Receive, record, and track maintenance requests and ensure timely follow-up
• Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards
• Prepare weekly reports on the property portfolio for the Property Manager
• Assist the Property Manager with any additional administrative tasks required for smooth property operations
• Experience in an administrative role, ideally within property management or real estate

Skills

MS Office

Database management

Organisational skills

Tenant enquiries handling

Attention to detail

Tools

Yardi

Job description

• Provide prompt and professional support to tenants with queries related to maintenance, parking, contracts, cheques, and other property services
• Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication
• Follow up on Ejari issuance, DEWA connections, and chiller connections
• Coordinate with contractors and suppliers on behalf of the Property Manager
• Generate Rental Index results and draft renewal notices within 100 days of lease expiry, completing the full renewal process within 30 days of expiry
• Assist in the preparation and review of lease agreements and all relevant documentation
• Maintain accurate records of property details, tenant information, lease agreements, and renewals across all trackers
• Enter new properties into the CRM and reconcile CRM data with contract details, master sheets, and payment records
• Receive, record, and track maintenance requests and ensure timely follow-up
• Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards
• Prepare weekly reports on the property portfolio for the Property Manager
• Assist the Property Manager with any additional administrative tasks required for smooth property operations

Experience in an administrative role, ideally within property management or real estate

• Proficiency in Microsoft Office applications (Excel, Word, Outlook) and database management
• Strong organisational skills and attention to detail
• Familiarity with property management software, preferably Yardi
• Previous experience handling tenant enquiries and property documentation
• Clear opportunities for career growth and advancement within the organisation
• A dynamic and collaborative work environment with a team dedicated to managing and optimising Dubai’s real estate market
• Fast-paced, innovation-led environment with access to proprietary technology, a 40+ person in-house marketing team, and the Forbes Global Properties network.