Property Operations & Tenant Experience Coordinator

Driven Properties; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Career growth

Collaborative work environment

Access to proprietary technology and F

Forbes Global Properties network

Job summary

Driven Properties is seeking an organised administrator to support Dubai's property portfolio. You will handle tenant queries, coordinate with contractors, and manage lease documentation. The role requires solid MS Office skills and familiarity with Yardi for property management.

You will maintain CRM data, generate renewal notices, and prepare weekly portfolio reports for the Property Manager in a fast-paced, tech-enabled environment in Dubai.

Qualifications

• Experience in an administrative role within property management or real estate.
• Proficiency in Microsoft Office and database management.
• Strong organisational skills and attention to detail.
• Familiarity with property management software, preferably Yardi.
• Experience handling tenant enquiries and property documentation.

Responsibilities

• Provide prompt and professional support to tenants with queries related to maintenance, parking, contracts, cheques, and other property services
• Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication
• Follow up on Ejari issuance, DEWA connections, and chiller connections
• Coordinate with contractors and suppliers on behalf of the Property Manager
• Generate Rental Index results and draft renewal notices within 100 days of lease expiry, completing the full renewal process within 30 days of expiry
• Assist in the preparation and review of lease agreements and all relevant documentation
• Maintain accurate records of property details, tenant information, lease agreements, and renewals across all trackers
• Enter new properties into the CRM and reconcile CRM data with contract details, master sheets, and payment records
• Receive, record, and track maintenance requests and ensure timely follow-up
• Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards
• Prepare weekly reports on the property portfolio for the Property Manager
• Assist the Property Manager with any additional administrative tasks required for smooth property operations

Skills

MS Office

Organisational skills

Tenant inquiries

CRM data entry

Tools

Yardi

CRM software

Job description

Driven Properties is seeking an organised administrator to support Dubai's property portfolio. You will handle tenant queries, coordinate with contractors, and manage lease documentation. The role requires solid MS Office skills and familiarity with Yardi for property management.

You will maintain CRM data, generate renewal notices, and prepare weekly portfolio reports for the Property Manager in a fast-paced, tech-enabled environment in Dubai.