Project Manager - IT

Emirates Flight Catering; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Emirates Flight Catering is seeking an experienced IT Project Manager to coordinate resources, manage risks, and serve as the central communications hub among clients, vendors, and internal teams for successful technology project delivery.

You will oversee IT project portfolios, plan schedules with Monday.com/Jira, monitor KPIs, and drive continuous improvement while ensuring projects meet timelines and budgets in a fast-paced environment.

Qualifications

• Minimum 7 years of project management experience in IT.
• Proven experience delivering IT projects and managing teams/resources.
• Strong communication skills, written and verbal.
• Familiarity with PM tooling and methodologies.

Responsibilities

• Execute IT Project Office strategies and best practices.
• Manage allocation of resources across IT projects.
• Plan timelines using tools like Monday.com/Jira to deliver on time and within budget.
• Monitor performance using KPIs and progress reports.
• Collaborate with stakeholders to manage scope changes and risks.
• Build relationships with clients and internal teams for alignment.
• Lead and manage IT project teams and ensure accountability.
• Oversee integration of new/existing applications and digital transformations.
• Conduct post-mortems and produce recommendations.
• Oversee project budgets and ensure best value for tech investments.

Skills

Project management

Stakeholder communication

Multi-project management

PM tools (Monday.com, Jira, MS Project

Education

Bachelor/Master in IT or CS

PRINCE2 or Agile, PMP certs a plus

Tools

Monday.com

Jira

MS Project

Job description

The job holderwill manage resources, mitigate risks, keep track of project timelines and will act as the central point of communication between stakeholders, including clients, vendors, and internal teams that will ensure successful delivery of technology-related projects within EKFC.

Key Responsibilities:

• Execute IT Project Office strategies, processes, methodologies, and best practices to ensure the successful delivery of IT projects.
• Manage and oversee the allocation of resources across IT projects, ensuring optimal utilization and efficiency.
• Plan and schedule project timelines and milestones using appropriate tools such as Monday.com/Jira to ensure that IT projects are completed on time, within budget, and to the desired quality standards.
• Monitor and report on the performance of the IT project office and projects, using metrics and KPIs to drive continuous improvement via progress reports, proposals, requirements documentation, and presentations to foster communication and aid in decision-making.
• Collaborate with relevant stakeholders to proactively manage changes in project scope, identify potential crises to devise contingency plans.
• Build, develop, and grow business relationships through effective communication with external clients and internal stakeholders to ensure alignment and satisfaction.
• Lead and manage the IT project team, oversee projects, delegate tasks, resolve conflicts, and motivate team members for accountability and success.
• Oversee the integration of, new or existing applications, infra & digital transformation projects by coordinating objectives, involving stakeholders, understanding risks, and providing adequate support and training to ensure smooth transitions and alignment with business goals.
• Conduct project post-mortems and create recommendations report to identify successful and unsuccessful project elements.
• Oversee the projects budgets, ensuring projects are delivered within financial constraints, and the company receives the best value for its technology investments.

Education Qualification:

• Bachelor or master’s degree in IT or Computer Science or equivalent degree
• PRINCE2 or Agile, PMP certification is a plus.

Work Experience:

• Minimum 7 years of project management experience
• Proven experience in project management in the IT sector is a must.
• Strong familiarity with project management software tools, methodologies, and best practices is a must.
• Experience with managing teams and resources in a fast-paced environment.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Strong working knowledge of relevant project management tools like Monday.com, MS Project or JIRA is a must.

Skills:

• Strong analytical and reporting skills
• Solid technical background, with understanding or hands-on experience in Infrastructure, software development, cloud and web technologies
• Strong problem-solving skills and a proactive approach to challenges is a must
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Ability to manage multiple projects simultaneously is a must
• Excellent CxO-facing and internal communication skills