Program Manager - Payments, AMZL MENA ACES

Amazon; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Amazon MENA ACES is seeking a high-energy Program Manager to drive product and operational excellence in MENA for E-pay Payment Instrument. This role involves identifying, building and executing programs, managing partner relationships, and delivering scalable payment solutions.

You will lead cross-functional initiatives, analyze data to define improvements, and communicate results to senior leadership. The ideal candidate has 3+ years in program or project management, advanced Excel (Pivot

Qualifications

• Bachelor's degree required.
• 3+ years of program or project management experience.
• Advanced Excel (Pivot Tables, VLOOKUP) and SQL experience.
• Experience working cross-functionally with tech and non-tech teams.
• Experience defining program requirements using data and metrics.

Responsibilities

• Drive operational excellence and build work-streams to enable programmatic excellence for customers.
• Demonstrate ownership and bias for action with a track record of managing short- and long-term projects.
• Be creative, detail-oriented, customer-obsessed, and able to analyze the digital commerce and payments industries.
• Enable Amazon Payments scalability by improving product quality, availability and efficiency.

Skills

Program management

Data-driven improvements

Cross-functional collaboration

Metrics analysis

Stakeholder management

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLOOKUP)

SQL

Job description

DESCRIPTION

Amazon MENA ACES is looking for a high energy Program Manager to drive product and operational excellence in MENA to drive E-pay Payment Instrument. This is a multifaceted role requiring to identify build and execute programs manage relationships with partners-team execute campaigns communicate internally with various stakeholders develop scalable products and dive deep into problem solving.

The role requires the candidate to:

• Understand and analyze customer needs by conducting research monitor market opportunities and trends
• Run programs independently pertaining to improving the payment access and engagement for customers
• Work with cross-functional teams on payment launches and adoption.
• Coordinating with product marketing and communications team to increase awareness of payment products

Key job responsibilities

In this position applicants will be responsible for driving operational excellence and building the appropriate work-streams to enable programmatic excellence for our customers. Applicants should be comfortable with ambiguity and willing to roll up their sleeves to get the job done. Ownership and Bias for Action are extremely important and applicants should have a proven track record of managing short term long-term projects and day to day operations.

The candidate should be creative extremely detail oriented customer obsessed analytical and understand the digital commerce and payments industries.

This opportunity also requires problem-solving project management data analytics and exceptional communication. You will play a critical role to enable Amazon Payments continuing scalability by raising the bar of our product's quality availability and efficiency.

We are open to hiring candidates to work out of one of the following locations:

Dubai ARE

BASIC QUALIFICATIONS

• Bachelor's degree
• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
• 3+ years of working cross functionally with tech and non-tech teams experience
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery and communicating results to senior leadership experience
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
• Experience building processes project management and schedules