Sr. Technical Program Manager, MENA Payments

Amazon; Dubai; On-site; AED 480,000 - 580,000; Full time

Job summary

Amazon is seeking a Sr. Technical Program Manager for the MENA Payments domain in Dubai.

You will own roadmaps, define requirements, and drive design decisions for large-scale, cross-functional technology initiatives. The role requires orchestration across multiple teams, strong communication with business and technical partners, and a passion for delivering high-quality, customer-centered payment experiences in a hyper-growth environment.

Qualifications

• 7+ years of working directly with engineering teams.
• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• 5+ years of TPM experience with software engineering teams.
• Experience coordinating release schedules across cross-functional teams.

Responsibilities

• Develop and execute project plans with impact across MENA Payments.
• Communicate effectively with multi-level management and stakeholders.
• Lead cross-team coordination to deliver on-time, high-quality releases.
• Define roadmaps and translate customer needs into actionable work items.
• Drive scalable processes and governance for complex programs.
• Partner with business and technical teams to optimize the customer experience.
• Mentor teams and build strong relationships with internal and external customers.

Skills

Engineering collaboration

Cross-functional leadership

Program management

Software development

Roadmap planning

Job description

Sr. Technical Program Manager, MENA Payments

DESCRIPTION

At Amazon we obsess over our customers and maintaining their trust. To earn that trust in an environment as vast and varied as Amazon’s requires the applied skills of experienced and innovative Technical Program Managers to tackle challenges at Amazon scale.

The MENA Payments Tech Team’s vision is to delight our customers with the best payment experience! To achieve this vision we are in search of Sr. Technical Program Manager who will lead delivery of large significantly complex cross-functional technology initiatives and launch customer facing features for clients in MENA region. As a TPM on our team you will be responsible for owning the roadmap define clear requirements make/facilitate tech design choice and decisions and plan and achieve the delivery dates. You will have significant influence on our overall strategy by helping define product features influence system architecture and spearhead the best practices to delivery high quality products. The ideal candidate is clearly passionate about new opportunities and has a demonstrated track record delivering new features and products in highly complex environment. A commitment to team work hustle and strong communication skills (to both business and technical partners) are absolute requirements. You will tackle large complex projects document complex business rules in a highly distributed team understand service-oriented architecture and lead build of reliable scalable secure products for our customers in a hyper-growth environment where priorities shift fast.

Key job responsibilities

• Develop and execute project plans with an impact across MENA Payments
• Demonstrate the ability to provide both structured and creative thinking in a dynamic evolving multi team-based environment
• Demonstrate the ability to communicate effectively at multiple levels of management building trust across the organization and demonstrating discretion with sensitive information
• Show ownership and leadership skills in coordinating projects across multiple teams driving them to successful conclusion while building lasting relationships with both internal and external customers
• Be comfortable working in a fast-paced ever-changing environment while driving teams to complete goals
• Demonstrate the ability to break abstract goals into attainable measurable work items
• Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases

We are open to hiring candidates to work out of one of the following locations:

Dubai ARE

BASIC QUALIFICATIONS

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

• 5+ years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
• Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

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