Professional Services Consultant Abu Dhabi

Fortinet; Dubai; On-site; AED 320,000 - 520,000; Full time

Job summary

Fortinet in Abu Dhabi leads on-site professional services engagements, delivering security design, deployment, testing and optimization for customer environments. You will work at customer sites with Fortinet technology, driving successful outcomes.

Applicants should have extensive Fortinet product experience, OT cybersecurity exposure, and strong communication and documentation skills in a customer-facing role.

Qualifications

• 7 years of experience in LAN/WAN/Network Security.
• Experience with SD-WAN design and Fortinet product families.
• Experience in complex routing and WAN environments (BGP, OSPF).
• Experience with MPLS/L3 VPN networks.
• Experience in cybersecurity for OT environments (SCADA/PLC/DCS).

Responsibilities

• Assists the Customer during Think and Build phases of a project.
• Develops and maintains design documentation, test plans, and scripts.
• Configures and verifies Fortinet devices per approved design.
• Tests Fortinet solutions and validates system behavior.
• Participates in interoperability testing with Fortinet products.
• Recommends and implements Fortinet best practices.
• Resolves and/or escalates technical issues promptly.
• Delivers knowledge transfer to client staff.
• Develops core competency in Fortinet technologies.

Skills

Communication skills

Technical documentation

Team collaboration

Education

Masters degree

Tools

FortiGate

FortiManager

FortiAnalyzer

Job description

Description

This role is based in Abu Dhabi (due to customer location).

The Professional Services Consultant works on Customer site with the aim of providing timely quality and cost-effective technical services including vendor expertise during security infrastructure design deployment testing and verification optimization and operation services.

Professional Services within Fortinet is an integral part of the support and services organization as a result the Engineer will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement.

The Dedicated Professional Services Engineer works on Customer site with the aim of providing timely quality and cost-effective technical services including vendor expertise during security infrastructure design deployment testing and verification optimization and operation services.

The Engineer instills confidence through their technical ability focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Engineer needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.

Responsibilities

• Assists the Customer during the Think and Build phases of a project.
• Develops and maintains technical project documentation: high/low level design documentation method of procedure test plans configuration templates and scripts.
• Provisions customizes and verifies Fortinet configurations based on recommended and approved design.
• Tests Fortinet solutions and verifies system behavior.
• Participates to interoperability/integration testing of devices that interact with Fortinet products.
• Recommends and Implements Fortinet best practices.
• Resolves and/or escalates technical issues in a timely fashion.
• Delivers general knowledge transfer to client staff.
• Develops and maintains core competency on Fortinets product line and technologies.

Job Requirements

• 7 years of experience in LAN/WAN/Network Security Products.
• Experience with designing and implementing SD-WAN solutions and FortiGate FortiManager FortiAnalyzer product families.
• Experience in complex routing and WAN environments where BGP OSFP is a requirement.
• Work experience in maintaining deploying or designing MPLS networks in particular L3 VPN.
• Experience in implementing cybersecurity solutions in OT (Operational Technology) environments such as industrial equipments SCADA systems HVAC systems Programmable Logic Controllers (PLCs) or Distributed Control Systems (DCS).
• Excellent communication and technical documentation skills.
• Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources including management clients and other departments.
• Positive customer service attitude with excellent soft skills.

Education

• Masters Degree in technical or management discipline and/or equivalent extensive workrelated experience.

Required Experience

Contract