Professional Services Consultant - Abu Dhabi

Zoomcar; Dubai; On-site; AED 240,000 - 320,000; Full time

Job summary

Zoomcar is seeking a Professional Services Consultant based in Abu Dhabi. The role involves providing timely, quality technical services on-site for security infrastructure design, deployment, and optimization.

The ideal candidate will have over 7 years' experience in LAN/WAN/Network Security Products, strong communication skills, and the ability to work independently and collaboratively.

A Master’s degree in a technical discipline is preferred, along with proven expertise in network security solutions.

Qualifications

• 7+ years of experience in LAN/WAN/Network Security Products.
• Experience with SD-WAN solutions and FortiGate family.
• Proficiency in complex routing, BGP, OSFP.
• Experience with MPLS networks and L3 VPN.
• Background in cybersecurity in OT environments.

Responsibilities

• Assist Customer during project phases.
• Maintain technical project documentation.
• Provision, customize, and verify configurations.
• Participate in integration testing.
• Deliver knowledge transfer to client staff.

Skills

LAN/WAN/Network Security Products

SD-WAN solutions

FortiGate

Complex routing

MPLS networks

Cybersecurity solutions

Technical documentation

Soft skills

Education

Master's Degree in technical or management discipline

Tools

FortiManager

FortiAnalyzer

Job description

This role is based in Abu Dhabi (due to customer location).

The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.

Professional Services within Fortinet is an integral part of the support and services organization, as a result the Engineer will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on‑site engagement.

The Dedicated Professional Services Engineer works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.

The Engineer instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on‑job learning opportunities. The Engineer needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.

Responsibilities

• Assists the Customer during the Think and Build phases of a project.
• Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
• Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
• Tests Fortinet solutions and verifies system behavior.
• Participates to interoperability/integration testing of devices that interact with Fortinet products.
• Recommends and Implements Fortinet best practices.
• Resolves and/or escalates technical issues in a timely fashion.
• Delivers general knowledge transfer to client staff.
• Develops and maintains core competency on Fortinet’s product line and technologies.

Job Requirements

• + 7 years of experience in LAN/WAN/Network Security Products.
• Experience with designing and implementing SD-WAN solutions and FortiGate, FortiManager, FortiAnalyzer product families.
• Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
• Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
• Experience in implementing cybersecurity solutions in OT (Operational Technology) environments such as industrial equipments, SCADA systems, HVAC systems, Programmable Logic Controllers (PLCs) or Distributed Control Systems (DCS).
• Excellent communication and technical documentation skills.
• Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
• Positive customer service attitude with excellent soft skills.

Education

• Master's Degree in technical or management discipline and/or equivalent extensive workrelated experience.

The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.