Product/Project Manager (Account Manager)

TradeQuo Global; Dubai; On-site; AED 246,000 - 391,000; Full time

Benefits offered by this job

Office in Al Barsha

Direct product ownership

Cross-functional exposure

Career development

International events

Job summary

EnterTrade in Dubai seeks a Product/Project Manager to own the B2B product line end-to-end, coordinating IT and Sales and serving as the client contact after sales. This hands-on, Dubai-based role requires managing technical requirements and day-to-day communications across multiple channels.

The ideal candidate has proven PM/PMO/Account experience in fintech or B2B SaaS, excellent English, and readiness to be onsite in Dubai.

Qualifications

• Proven experience in project/product/account management within fintech/B2B SaaS environments.
• Strong gathering of technical requirements and cross-department coordination.
• Comfort using Telegram/Discord as primary client channels.
• Excellent written and spoken English; report-to Sales/IT liaison experience.

Responsibilities

• Coordinate between IT and Sales to align client needs.
• Translate technical requirements between internal teams and clients.
• Maintain client communications via Telegram/Discord channels.
• Work with the Validator system during onboarding/verification workflows.
• Post-sale client management and onboarding support.

Skills

Project management

Product management

Account management

Cross-department coordination

Client communication

Tools

Telegram

Discord

Validator system

Job description

Report to: Sales Department | Head of Institutional Sales

Type: Full-Time

Working Arrangement: Full-Time | Dubai (On-site)

Company Overview

We are EnterTrade - forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide.

Company website: https://entertrade.com/.

About the Role

We are looking for a Product/Project Manager to own the EnterTrade B2B product line end-to-end, acting as the central coordination point between our IT and Sales departments and as the main point of contact for clients after sales. This is a hands-on, Dubai-based role for someone comfortable managing technical requirements, client relationships and day-to-day communication across multiple channels.

Key Responsibilities

• Coordinate between IT and Sales departments to ensure smooth handoff and alignment of client needs
• Process and translate technical requirements between internal departments and clients
• Manage and maintain communication via Telegram/Discord channels with clients and partners
• Work with the Validator system as part of the client onboarding/verification workflow
• Manage clients post-sale, ensuring smooth onboarding and ongoing satisfaction
• Coordinate with clients and the Support team to resolve issues and maintain service continuity
• Act as the liaison ensuring technical and business requirements are correctly understood and delivered on both sides

Requirements

• Proven experience in Project/Product/Account Management, ideally within fintech, trading, or B2B SaaS environments
• Strong understanding of technical requirement gathering and cross-department coordination
• Comfortable working with Telegram/Discord as primary client communication channels
• Strong organizational and communication skills - able to manage multiple stakeholders and priorities
• Based on or willing to relocate to Dubai
• Excellent written and spoken English

Nice to Have

• Experience in Forex, CFD or financial services
• Familiarity with B2B trading platforms, white-label solutions, or similar validator/verification systems
• Additional languages are an advantage

What We Offer

• Full-time role based in Dubai, comfortable office in Al Barsha (5 min from metro)
• Direct ownership of the EnterTrade product line and client relationships
• Opportunity to work cross-functionally across IT, Sales, and Support
• Real career opportunities
• Participation in expos, side events, meet ups and other international events