Product Manager, Airport Concierge & Retail

Emirates Group Careers; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Emirates Group Careers is seeking a Product Manager for Concierge & Retail marhaba in Dubai. You will guide product strategy across hospitality and travel services, shaping experiences for travelers at the airport and driving commercial value.

In this UAE Nationals role, you will collaborate with cross-functional teams, manage campaigns, and ensure delivery of seamless customer journeys in a high-pace airport environment.

Responsibilities

• Contribute to the development of brand strategies to meet business needs and grow revenue, aligning with the corporate vision.
• Develop and maintain strong mutually beneficial long-term strategic relationships with internal and external stakeholders.
• Review, collect and analyse data on trends and sales, providing insights for marketing campaigns.
• Report, measure and make recommendations to improve product and sales effectiveness.
• Understand business needs and provide regular competitor/market analysis including benchmarking of dnata product offerings.
• Identify gaps in the market and profitable opportunities to enhance the product offering.
• Lead and develop team members through coaching, training, and performance management.
• Create and maintain up-to-date travel restriction information for agents and online use.

Job description

Emirates Group Careers is seeking a Product Manager for Concierge & Retail marhaba in Dubai. You will guide product strategy across hospitality and travel services, shaping experiences for travelers at the airport and driving commercial value.

In this UAE Nationals role, you will collaborate with cross-functional teams, manage campaigns, and ensure delivery of seamless customer journeys in a high-pace airport environment.