Process Excellence & BPM Lead

Dubai Chambers; Dubai; In loco; AED 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Dubai Chambers is seeking a senior professional to implement a comprehensive Business Process Management system and drive process reengineering across the organization. You will support ISO certifications, governance frameworks, and corporate performance management while aligning initiatives with Dubai Government objectives.

Strong PM and auditing experience is essential in this role. The position requires collaboration across departments to sustain continuous improvement and adherence to

Competenze

• Bachelor’s Degree in Industrial Engineering or Business Administration.
• Certified Internal ISO 9001 Auditor preferred.
• Certified Internal ISO 22301 Auditor preferred.

Mansioni

• Improve service and operation models to boost productivity and efficiency.
• Develop and monitor annual service improvement plans.
• Support ISO IMS and internal/external audits.
• Maintain documentation and close non-conformities.
• Support corporate performance management and DGEP activities.
• Facilitate business process management, mapping and improvements.
• Ensure compliance with DC policies and SOPs.

Conoscenze

Project management

Analytical skills

Influence at all levels

EFQM / DGEP knowledge

Bilingual Arabic and English

Quality management systems

Process modeling

Formazione

Bachelor’s Degree in Industrial Engineering or Business Administration

Descrizione del lavoro

Dubai Chambers is seeking a senior professional to implement a comprehensive Business Process Management system and drive process reengineering across the organization. You will support ISO certifications, governance frameworks, and corporate performance management while aligning initiatives with Dubai Government objectives.

Strong PM and auditing experience is essential in this role. The position requires collaboration across departments to sustain continuous improvement and adherence to