Process Engineer (12 months contract)

Technology Innovation Institute; Abu Dhabi; On-site; AED 480,000 - 720,000; Full time

Job summary

Technology Innovation Institute in Abu Dhabi is seeking a senior IT Business Partner to lead end-to-end process reengineering across the organization, bridging business functions and ERP teams.

You will drive scalable automation with Agentic AI, map processes, and define RACI models while aligning with SAP S/4HANA capabilities.

This role requires 8–12 years of experience in business analysis or IT partnership and a related degree.

Qualifications

• 8–12 years of experience in process reengineering or IT business partnering.
• Hands-on SAP S/4HANA experience in design or liaison capacity.
• Exposure to AI/automation implementations in an enterprise setting.

Responsibilities

• Lead end-to-end process reengineering and simplification initiatives across functions.
• Act as IT Business Partner between business functions and IT/ERP teams.
• Assess and redesign processes leveraging ERP systems to eliminate redundancies and automate steps.
• Identify, evaluate, and implement Agentic AI and intelligent automation opportunities.
• Develop process maps, SOPs, and RACI models for redesigned processes.

Skills

ERP (SAP S/4HANA)

Business analysis

IT business partnering

Agentic AI / automation

Education

Bachelor's or Master's in Business/IS

Tools

SAP

RPA

Job description

Lead end-to-end process reengineering across TII’s business and IT landscape, acting as the bridge between business functions and IT/ERP teams, and embedding Agentic AI-enabled automation to redesign processes for scale, efficiency, and digital readiness.

Job Responsibilities:

• Lead end-to-end process reengineering and simplification initiatives across functions as part of, from as-is diagnostics through future-state process design.
• Act as IT Business Partner between business functions and IT/ERP teams, translating reengineered process requirements into system, configuration, and integration needs.
• Assess and redesign business processes leveraging ERP systems (e.g., SAP S/4HANA) to eliminate redundancies, automate manual steps, and improve end-to-end process efficiency.
• Identify, evaluate, and implement Agentic AI and intelligent automation opportunities to streamline workflows and reduce manual effort across reengineered processes.
• Develop process maps, SOPs, and RACI models for redesigned processes, ensuring alignment with ERP capabilities, system configurations, and data flows.
• Partner with IT teams to scope, prioritize, and validate ERP enhancements, integrations, and automations arising from process reengineering initiatives.
• Support project planning, tracking, and delivery of process reengineering workstreams within, applying core project management practices across scope, timeline, risk, and stakeholder tracking.
• Conduct change impact assessments and process readiness evaluations prior to rollout, in coordination with change management and business teams.
• Build and maintain a process reengineering benefits tracker to quantify efficiency gains, cost savings, and automation impact.
• Facilitate workshops with business and IT stakeholders to validate reengineered processes, gather requirements, and drive consensus on future-state designs.

Qualifications:

• 8–12 years of progressive experience in business process reengineering, business analysis, or IT business partnering roles.
• Hands-on experience working with ERP systems (e.g., SAP S/4HANA) in a process design or business-IT liaison capacity.
• Exposure to Agentic AI, RPA, or intelligent automation implementations in an enterprise setting.
• Experience within R&D, technology, innovation, government-linked entities, or matrix environments strongly preferred.
• Bachelor's or Master's degree in Business Administration, Industrial Engineering, Information Systems, or a related discipline (required).
• Relevant professional certifications (e.g., Lean Six Sigma, CBAP, PMP, or SAP/ERP certification) are an advantage.