Process Excellence & Process Intelligence - Expert

Confidential Career Solutions, LLC; United Arab Emirates; On-site; AED 350,000 - 550,000; Full time

Job summary

Confidential Career Solutions, LLC in Dubai seeks a Process Excellence & Process Intelligence Expert to lead enterprise-wide process improvement, governance, and transformation initiatives within a large organization.

The ideal candidate has 10+ years in BPM, Operational Excellence, process governance, digital transformation, and AI-driven optimization, with proven success in enterprise architecture, automation programs, KPI dashboards, and cross-functional change.

Qualifications

• 10+ years in process excellence, transformation, or management consulting.
• Proven enterprise-wide process architecture and governance experience.
• Expertise in BPMN, Lean Six Sigma, process mining, and continuous improvement.

Responsibilities

• Lead enterprise process improvement and governance initiatives.
• Develop process architecture, ownership models, and governance frameworks.
• Identify inefficiencies, gaps, and opportunities for automation and AI integration.
• Create process intelligence dashboards and KPIs.

Skills

BPM

Operational Excellence

Process Governance

Digital Transformation

AI-driven Optimization

Tools

BPMN

Process Mining

Lean Six Sigma

Job description

We are seeking a highly experienced Process Excellence & Process Intelligence Expert to lead enterprise-wide process improvement, governance, and transformation initiatives within a leading organization in Dubai.

The ideal candidate will have strong expertise in Business Process Management (BPM), Operational Excellence, Process Governance, Digital Transformation, and AI-driven Process Optimization.

Key Responsibilities:

• Develop enterprise process architecture, governance frameworks, and process ownership models.
• Lead process mapping, assessments, standardization, and optimization initiatives.
• Identify operational inefficiencies, control gaps, and opportunities for automation and AI integration.
• Establish process documentation, SOPs, RACIs, and performance monitoring frameworks.
• Develop process intelligence dashboards, KPIs, and continuous improvement roadmaps.
• Collaborate with senior stakeholders to drive sustainable process transformation.

Requirements:

• Minimum 10 years of relevant experience in process excellence, business transformation, operational excellence, or management consulting.
• Proven experience in enterprise process architecture, process governance, and business process redesign.
• Strong knowledge of BPMN, Lean Six Sigma, Process Mining, and Continuous Improvement methodologies.
• Experience in automation, digitalization, and AI-enabled process improvements.
• Excellent stakeholder management, analytical, and communication skills.
• Experience in large, complex organizations is highly preferred.

Preferred Qualifications:

• Background in transportation, logistics, infrastructure, government-related entities, or asset-intensive industries.
• Certifications in Lean Six Sigma, BPM, CBPP, or project management.