Printer and Photocopier Service Technician - Al-Futtaim Technologies - Dubai, UAE

AlFuttaim; Dubai; On-site; AED 55,800 - 89,280; Full time

Benefits offered by this job

Training across multiple product categories

Career growth within a diversified group

Supportive working environment

Job summary

AlFuttaim is looking for a Printer and Photocopier Service Technician based in Dubai, UAE. This full-time position focuses on troubleshooting and repairing office automation equipment, including printers and photocopiers. You will contribute to customer satisfaction and service revenue through effective installation and maintenance.

The ideal candidate should have a diploma in Electronics or Engineering and experience in maintaining office equipment. You will work independently in the field and support customers with professional communication.

Qualifications

• Experience in troubleshooting and maintaining office automation equipment.
• Strong problem-solving and diagnostic skills.
• Good communication and customer service orientation.
• Ability to work independently in field environments.
• Willingness to learn cross-functional technical skills.

Responsibilities

• Diagnose and repair photocopiers, fax machines, and printers at customer locations.
• Install and configure printers and office automation devices.
• Perform networking and programming of devices.
• Meet defined service KPIs and contribute to revenue.
• Provide communication to customers regarding repair updates.
• Educate customers on equipment features.

Skills

Photocopier and printer repair

Hardware troubleshooting

Network configuration and device programming

Preventive maintenance

Customer communication and engagement

Field service operations

Technical documentation

Education

Diploma in Electronics or Engineering

Job description

Position Overview

Printer and Photocopier Service Technician job in Dubai UAE with Al-Futtaim Technologies is a field-based technical role focused on troubleshooting, repairing, and installing office automation equipment including photocopiers, fax machines, and printers. This position supports customer satisfaction, service revenue growth, and technical excellence within enterprise and commercial environments.

Job Details

Country: UAE
City: Dubai
Industry: IT and Services
Function: Installation-Maintenance-Repair
Salary: 5000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

• Diagnose and repair photocopiers, fax machines, and printers at customer locations
• Install and configure printers and office automation devices to ensure optimal functionality
• Perform networking and programming of photocopiers and multifunction devices
• Meet defined service KPIs and contribute to revenue and gross margin targets
• Provide professional communication to customers regarding repair updates and product usage guidance
• Educate customers on equipment features and utility enhancements to build long-term engagement
• Support on-site project requirements and field assignments as required
• Continuously expand technical knowledge across related product lines including IT and AV solutions
• Maintain accurate service records and documentation

Ideal Profile

• Diploma in Electronics or Engineering; degree preferred
• Experience in troubleshooting and maintaining office automation equipment
• Strong problem-solving and diagnostic skills
• Good communication and customer service orientation
• Ability to work independently in field environments
• Willingness to learn cross-functional technical skills

Skills Set

• Photocopier and printer repair
• Hardware troubleshooting
• Network configuration and device programming
• Preventive maintenance
• Customer communication and engagement
• Field service operations
• Technical documentation

Why Join Us

• Work with a leading technology and systems integration provider in the UAE
• Gain exposure to enterprise-level service and support environments
• Access training across multiple product categories and technologies
• Build long-term technical career growth within a diversified regional group
• Contribute to customer satisfaction and operational excellence

About the Company

Al-Futtaim Technologies operates under Al-Futtaim Contracting and delivers comprehensive IT infrastructure, networking, ELV systems, and managed services solutions across the UAE. The division supports businesses of all sizes with installation, maintenance, and technical support services, reinforcing its reputation as a trusted technology partner in the region.