Field Service Technician — Printers & Copiers

AlFuttaim; Dubai; On-site; AED 55,800 - 89,280; Full time

Benefits offered by this job

Training across multiple product categories

Career growth within a diversified group

Supportive working environment

Job summary

AlFuttaim is looking for a Printer and Photocopier Service Technician based in Dubai, UAE. This full-time position focuses on troubleshooting and repairing office automation equipment, including printers and photocopiers. You will contribute to customer satisfaction and service revenue through effective installation and maintenance.

The ideal candidate should have a diploma in Electronics or Engineering and experience in maintaining office equipment. You will work independently in the field and support customers with professional communication.

Qualifications

• Experience in troubleshooting and maintaining office automation equipment.
• Strong problem-solving and diagnostic skills.
• Good communication and customer service orientation.
• Ability to work independently in field environments.
• Willingness to learn cross-functional technical skills.

Responsibilities

• Diagnose and repair photocopiers, fax machines, and printers at customer locations.
• Install and configure printers and office automation devices.
• Perform networking and programming of devices.
• Meet defined service KPIs and contribute to revenue.
• Provide communication to customers regarding repair updates.
• Educate customers on equipment features.

Skills

Photocopier and printer repair

Hardware troubleshooting

Network configuration and device programming

Preventive maintenance

Customer communication and engagement

Field service operations

Technical documentation

Education

Diploma in Electronics or Engineering

Job description

AlFuttaim is looking for a Printer and Photocopier Service Technician based in Dubai, UAE. This full-time position focuses on troubleshooting and repairing office automation equipment, including printers and photocopiers. You will contribute to customer satisfaction and service revenue through effective installation and maintenance.

The ideal candidate should have a diploma in Electronics or Engineering and experience in maintaining office equipment. You will work independently in the field and support customers with professional communication.