Premium Outlet Manager – Guest Experience & Sales

Kempinski Hotels; Dubai; Vor Ort; AED 180.000 - 300.000; Vollzeit

Zusammenfassung

Kempinski Hotels in Dubai is seeking an Outlet Manager to lead the Food & Beverage outlet, ensuring outstanding guest experiences and adherence to Kempinski standards. You will work closely with the culinary team to deliver exceptional service, manage staff, and contribute to menu development and cost control.

The role requires a minimum 2 years in F&B management, fluency in local language and English, and strong leadership, organizational and communication skills.

Qualifikationen

• BA/BSc in Hospitality Management or related field; MBA preferred.
• Minimum 2 years in F&B management or equivalent.
• Excellent oral and written skills in local language and English.
• Additional language is beneficial.
• Ability to work independently and under pressure with proactive solutions.
• Strong written and verbal communication; able to build relationships.
• Excellent organizational and time management skills.
• Professional, confidential and ethical approach at all times.
• Proficient with computers; Excel and Word skills required.

Aufgaben

• Manage a service team in cooperation with the culinary team to deliver outstanding guest experience.
• Lead outlet operations to drive sales and maximise profit while maintaining Kempinski standards.
• Set a professional service tone; train staff on outlet concept and standards.
• Monitor service quality, inventory, budget, and payroll control.
• Organise tastings, menu design input with the Head Chef and Sommelier, and report monthly results.
• Attend staff meetings and trainings; ensure safety, cleanliness and compliance.

Kenntnisse

Local language

English language

Communication skills

Team leadership

Problem solving

Ausbildung

Bachelor in Hospitality Management

MBA

Tools

Excel

Word

Jobbeschreibung

Kempinski Hotels in Dubai is seeking an Outlet Manager to lead the Food & Beverage outlet, ensuring outstanding guest experiences and adherence to Kempinski standards. You will work closely with the culinary team to deliver exceptional service, manage staff, and contribute to menu development and cost control.

The role requires a minimum 2 years in F&B management, fluency in local language and English, and strong leadership, organizational and communication skills.