Premium Outlet Leader – Retail & F&B

C2i; Abu Dhabi; In loco; AED 220.000 - 320.000; Tempo pieno

Descrizione del lavoro

BEAMS Abu Dhabi is seeking an experienced Outlet Manager to lead day-to-day operations, delivering exceptional customer experiences while ensuring safe, commercially effective performance. Reporting to the General Manager, you will translate business direction into operational excellence across retail and F&B.

The ideal candidate has 7+ years in premium retail or hospitality, strong leadership, and a passion for Japanese hospitality. Fluency in English is essential; Arabic or Japanese is a plus.

Competenze

• 7+ years of experience in premium retail, hospitality or lifestyle operations.
• 3+ years in store, outlet or multi-department leadership.
• Food Safety / HACCP certification required.
• Fluent English; Arabic or Japanese is an advantage.
• Strong commercial, people-management and operational leadership skills.
• Excellent multicultural communication and customer-service mindset.
• Ability to work a shift-based schedule, including evenings, weekends and holidays.
• Relevant degree or equivalent experience preferred.

Mansioni

• Lead daily opening, closing, staffing and Manager on Duty coverage.
• Drive sales, customer experience and controllable-cost targets across Retail and F&B.
• Coach and develop Assistant Managers and frontline teams.
• Oversee Secret Chamber operations, safety and visitor experience.
• Monitor stock, food cost, waste, labour deployment and operating performance.
• Support recruitment and people-related decisions.
• Lead incident, emergency, security and business-continuity response.
• Provide F&B management cover when required.
• Identify and escape commercial, safety, compliance and reputational risks.

Conoscenze

Retail operations

People management

Customer service mindset

Operational leadership

Food safety HACCP

Formazione

Degree or equivalent experience

Descrizione del lavoro

BEAMS Abu Dhabi is seeking an experienced Outlet Manager to lead day-to-day operations, delivering exceptional customer experiences while ensuring safe, commercially effective performance. Reporting to the General Manager, you will translate business direction into operational excellence across retail and F&B.

The ideal candidate has 7+ years in premium retail or hospitality, strong leadership, and a passion for Japanese hospitality. Fluency in English is essential; Arabic or Japanese is a plus.