Premium F&B Host/Hostess at a 5-Star Luxury Resort

Wynn Al Marjan Island; Dubai; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a F&B - Host/Hostess to join the resort’s Food & Beverage team in Dubai. The role involves warmly welcoming guests, managing reservations, and providing accurate information about hours, dress code, and menu options.

The ideal candidate has at least 1 year of customer service experience in a luxury setting, fluent English and another language, and the ability to work under pressure in a high-end environment.

Qualifications

• Minimum 1 year of customer service experience in luxury hospitality.
• Fluent English and another language as per guest demographic.
• Experience as Host/Hostess or similar customer-facing role preferred.
• High school diploma or equivalent required.
• Knowledge of reservation systems and guest services.

Responsibilities

• Greet guests warmly according to venue standards and maintain a polished appearance.
• Manage reservations using the designated restaurant reservation system.
• Answer inquiries via phone, email, or approved channels promptly and professionally.
• Record guest details including contact information, dietary needs, seating preferences, and occasions.
• Coordinate with restaurant management, service, culinary, bar and security teams.

Skills

Customer service

Multilingual

Communication

Education

High school diploma

Tools

MS Office

RESPak

Seven Rooms

Job description

Wynn Al Marjan Island is seeking a F&B - Host/Hostess to join the resort’s Food & Beverage team in Dubai. The role involves warmly welcoming guests, managing reservations, and providing accurate information about hours, dress code, and menu options.

The ideal candidate has at least 1 year of customer service experience in a luxury setting, fluent English and another language, and the ability to work under pressure in a high-end environment.