Pre-Sales Engineer (UAE, Dubai)

Ajax Systems; Dubai; On-site; AED 100,000 - 140,000; Full time

Benefits offered by this job

Opportunity for career advancement

Dynamic work environment

Zero-bullshit culture

Job summary

A leading security systems manufacturer is seeking a professional with experience in alarm and surveillance systems to conduct seminars and support the sales team. The ideal candidate has over 2 years in relevant fields, strong communication skills, and is willing to travel for business. Join a dynamic and innovative team that encourages creativity and critical thinking; be part of a company that fights against threats by providing the best security devices.

Qualifications

• 2+ years of experience in alarm, video surveillance, access control, or home automation.
• Strong knowledge of intrusion and IP CCTV systems.
• Experience in installing security systems.

Responsibilities

• Conduct technical seminars and presentations for customers.
• Introduce product roadmaps to distributors.
• Develop relationships with key partners.

Skills

Experience in alarm systems

Knowledge of intrusion systems

Excellent communication skills

Public speaking experience

Ability to conduct technical seminars

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330 K PRO users in more than 180 countries worldwide. The company offers end‑to‑end solutions for protecting homes and businesses of any scale. To date, our product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. We employ 5,000 specialists.

We are actively growing across the Middle East and strengthening our local expertise while embracing local culture. We are often visitors and exhibitors at Intersec, gaining recognition and inspiration for further development. The company emerged against the backdrop of revolution and war. Resilience is the cornerstone of our brand's DNA, and our unwavering mission is to fight evil by creating the best security and automation devices.

Responsibilities

• Conduct technical seminars, exhibitions, presentations, webinars on the product for customers and company employees
• Introduce product roadmaps and new features for Ajax Systems distributors and installers
• Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology
• Promote and introduce product solutions according to customer thesis, technical consultation, and support key clients
• Perform market research and comparative characteristics of competitor products
• Develop long‑term relationships with key partners of the company
• Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team
• Support the sales team with follow‑up from leads in our portal
• Analyze customer needs in collaboration with the sales department

Key Requirements

• 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields
• Excellent working knowledge of intrusion and IP CCTV and access control systems
• Experience installing/designing video surveillance, fire, intrusion, or other security systems
• Experience in public speaking (advantage)
• Strong communication skills
• Availability to travel for business

We Offer

• Opportunity to work in one of the most recognized and innovative security manufacturers
• Opportunity to take on new challenges, advance your career, and make a meaningful impact
• Opportunity to be part of a fast‑paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas
• A zero‑bullshit culture

Join Ajax Systems!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.