Pre-Sales Engineer

AJAX SYSTEMS TRADING DMCC; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Zero-bullshit culture

Career growth opportunities

Global security manufacturer

Job summary

AJAX SYSTEMS TRADING DMCC is seeking a senior technical trainer to conduct seminars, webinars, and product trainings for customers and distributors in the UAE. You will lead knowledge transfer on product roadmaps and features, and support the sales team with technical insights.

The role emphasizes public speaking, English/Arabic communication, and travel to customer sites and events in a fast-paced security systems company.

Qualifications

• 2+ years of experience in alarm, video surveillance, access control, and home automation fields.
• Excellent working knowledge of intrusion and IP CCTV and access control systems.
• Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
• Experience in public speaking (as an advantage).
• Strong communication skills (English & Arabic). Availability to travel for business.

Responsibilities

• Conduct technical seminars, exhibitions, presentations and webinars for customers and employees.
• Introduce product roadmaps and new features for Ajax Systems distributors and installers.
• Teach technical staff at distributors and dealers to increase product knowledge.
• Promote product solutions through technical consultation and support of key clients.
• Market research and comparison of competitors' product features.
• Develop long-term relationships with key partners.
• Test product features and write technical documentation for new products or solutions.
• Support sales with follow-up from portal leads.
• Analyze customer needs with the sales team.

Skills

Public speaking

Customer relations

Bilingual English/Arabic

Job description

Responsibilities

Conduct technical seminars exhibitions presentations webinars on the product for customers and company employees Introduce product roadmaps and new features for Ajax Systems distributors as well as installers Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology Promote and introduce product solutions according to customer thesis technical consultation and support of key clients Market research and omparative characteristics of products of the competitors Develop long-term relationships with key partners of the company Test product features and write technical documentation for new products or solutions and collaborate with the rest of the team Support sales team with follow from leads in our portalAnalyze customer needs in collaboration with the sales department

We Offer

Opportunity to work in one of the most recognized and innovative security manufacturers Opportunity to take on new challenges advance your career and make a meaningful impact Opportunity to be part of a fast-paced and dynamic environment that encourages creativity critical thinking and the exploration of new ideas A zero-bullshit culture Join Ajax Systems

We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us

Requirements

• 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.
• Excellent working knowledge of intrusion and IP CCTV and access control systems.
• Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
• Experience in public speaking (as an advantage).
• Strong communication skills (English & Arabic) Availability to travel for business