Pre-Sales Engineer (UAE, Dubai)

Ajax Systems; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Zero-bullshit culture

Job summary

Ajax Systems is a leading international security technology company with a vast product portfolio and a global presence. We seek a skilled presenter who can conduct technical seminars, webinars, and live demonstrations for customers and partners, while educating distributors and installers on Ajax solutions.

The role requires strong English and Arabic communication skills, public speaking prowess, and willingness to travel to customer sites, exhibitions, and training events.

Qualifications

• Public speaking experience is advantageous.
• Excellent written and verbal communication in English and Arabic.
• Willingness to travel for business and events.

Responsibilities

• Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
• Introduce product roadmaps and new features for Ajax Systems distributors and installers.
• Teach technical staff at distributors and dealers to increase knowledge of products and technology.
• Promote and introduce product solutions according to customer needs and provide technical support.
• Market research and comparative analysis of competitors' products.
• Develop long-term relationships with key partners.
• Test product features and write technical documentation for new products or solutions.
• Support sales team with follow-up from leads in our portal.
• Analyze customer needs in collaboration with the sales department.

Skills

Public speaking

Strong communication (English & Arabic

Willingness to travel

Tools

IP CCTV

Access control systems

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.

Responsibilities

• Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees)
• Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers
• Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology
• Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients
• Market research and сomparative characteristics of products of the competitors
• Develop long-term relationships with key partners of the company
• Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team
• Support sales team with follow from leads in our portal
• Analyze customer needs in collaboration with the sales department

Key Requirements

• 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields
• Excellent working knowledge of intrusion and IP CCTV and access control systems
• Experience in installing/designing video surveillance, fire, intrusion, or other security systems
• Experience in public speaking (as an advantage)
• Strong communication skills (English & Arabic)
• Availability to travel for business

We Offer

• Opportunity to work in one of the most recognized and innovative security manufacturers
• Opportunity to take on new challenges, advance your career, and make a meaningful impact
• Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
• A zero-bullshit culture

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.