Pre-Sales Engineer (UAE, Dubai)

AJAX SYSTEMS CH; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Ajax Systems is seeking a technical trainer for security and automation solutions in Abu Dhabi. You will conduct seminars, exhibitions, and webinars for customers and staff, and introduce roadmaps to distributors and installers.

The role involves training technical staff, promoting product solutions, performing market research, and building long-term partner relationships. Travel for business is required, and English & Arabic communication is essential.

Qualifications

• 2+ years of experience in alarm, video surveillance, access control, or home automation.
• Excellent working knowledge of intrusion and IP CCTV and access control systems.
• Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
• Experience in public speaking (as an advantage).
• Availability to travel for business.

Responsibilities

• Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
• Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
• Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
• Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
• Market research and comparative characteristics of products of the competitors.
• Develop long-term relationships with key partners of the company.
• Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
• Support sales team with follow from leads in our portal
• Analyze customer needs in collaboration with the sales department.

Skills

Public speaking

English

Arabic

Travel readiness

Customer training

Job description

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.

We are actively growing across the Middle East and strengthening our local expertise while embracing local culture. We are often visitors and exhibitors at Intersec, getting both recognition and inspiration for further developments.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Responsibilities

• Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
• Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
• Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
• Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
• Market research and comparative characteristics of products of the competitors.
• Develop long-term relationships with key partners of the company.
• Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
• Support sales team with follow from leads in our portal
• Analyze customer needs in collaboration with the sales department.

Key Requirements

• 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.
• Excellent working knowledge of intrusion and IP CCTV and access control systems.
• Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
• Experience in public speaking (as an advantage).
• Strong communication skills (English & Arabic)
• Availability to travel for business.

We Offer

• Opportunity to work in one of the most recognized and innovative security manufacturers.
• Opportunity to take on new challenges, advance your career, and make a meaningful impact.
• Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
• A zero-bullshit culture.