Portfolio Digital Executive - Marketing and E-commerce

Maseera; Dubai; Hybride; AED 60 000 - 90 000; Plein temps

Résumé du poste

Accor Group Dubai is seeking a Portfolio Digital Executive to support marketing and e-commerce across Dubai properties. You will create engaging digital content, manage social media, and help align campaigns with brand guidelines.

This entry-level role offers hybrid work and exposure to online distribution, CRM, and performance marketing initiatives within a hospitality group dedicated to guest experience.

Qualifications

• Entry-level marketing experience or internship is advantageous.
• Commitment to hospitality industry is a plus.

Responsabilités

• Create and edit engaging images, short videos, reels and stories highlighting hotel experiences and promotions.
• Support the preparation and management of social media content calendars, including scheduling posts and coordinating engagement.
• Ensure published content reflects brand identity and Accor guidelines.
• Coordinate with hotel departments to gather visual content and organize shoots.
• Assist with monitoring social media comments and online reviews per escalation procedures.
• Explore digital content trends and share ideas to boost audience engagement.

Description du poste

Portfolio Digital Executive - Marketing and E-commerce

Accor Group Dubai

2 days ago Full-time via Careers In Gulf Emirates

Portfolio Digital Executive - Job Snapshot - Role: Portfolio Digital Executive - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Marketing - Experience: Entry level; relevant internship or work experience is an advantage - Job Type: Full Time - Work Arrangement: Hybrid

Job Details - Country: United Arab Emirates - City: Dubai - Industry: Hospitality - Function: Marketing - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: Hybrid

Key Responsibilities

Digital Content Creation and Social Media

• Create and edit engaging images, short videos, reels and stories highlighting hotel experiences, facilities, services and promotional offers.
• Support the preparation and management of social media content calendars, including scheduling posts and coordinating community engagement.
• Ensure published content reflects the individual hotel 's brand identity and follows Accor 's established guidelines.
• Coordinate with hotel departments to collect visual content, organise photography and video shoots, and verify promotional information.
• Assist with monitoring social media comments, guest feedback and online reviews in accordance with approved response and escalation procedures.
• Explore relevant digital content trends and emerging technologies, sharing creative ideas that may improve audience engagement.

E-commerce and Online Distribution

• Help maintain accurate hotel descriptions, images, promotional offers and other digital content on Accor websites and online travel agency platforms.
• Review online listings and identify opportunities to improve hotel visibility, content quality and booking conversion.
• Assist with the implementation of quarterly and annual e-commerce plans covering direct booking platforms and third-party distribution channels.
• Check published promotional offers, website content and booking links to ensure information is accurate and the online guest journey functions smoothly.
• Support the monitoring of rate parity and pricing accuracy across online distribution channels.
• Report identified pricing discrepancies to the Revenue Management and Distribution teams for appropriate follow-up.
• Develop practical familiarity with Accor 's e-commerce systems, digital tools and online distribution procedures.

Digital Campaigns and Performance Marketing

• Support digital marketing campaigns across social media, paid advertising, search engine optimisation (SEO), search advertising, display advertising and metasearch platforms.
• Coordinate campaign activities with the portfolio commercial team, appointed agencies and relevant hotel departments.
• Assist with influencer collaborations, including communication and coordination of campaign requirements with external partners.
• Contribute to promotional initiatives supporting ALL - Accor Live Limitless, with a focus on loyalty awareness, guest engagement and direct bookings.
• Support customer relationship management (CRM) activities and targeted guest communications, including approved email marketing