Pool Restaurant Manager

Crew Life at Sea Ltd.; Dubai; On-site; AED 223,000 - 391,000; Full time

Job summary

Crew Life at Sea Ltd. in Dubai is seeking an experienced Pool Restaurant Manager to lead daily operations, oversee staff, and ensure guests receive exceptional service in a luxury setting.

You will manage budgets, collaborate on menus, ensure health and safety compliance, and drive promotions to boost revenue while mentoring a high-performing team.

Qualifications

• Minimum managerial experience in hospitality, preferably poolside/outdoor dining.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• In-depth knowledge of food and beverage operations.
• Excellent communication skills.
• Familiarity with health and safety regulations.
• Bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Team Leadership: recruit, train, and supervise pool restaurant staff and set performance expectations.
• Operations Management: oversee day-to-day pool restaurant operations and ensure health and safety compliance.
• Customer Service: create a warm atmosphere and address guest concerns promptly.
• Menu Development: collaborate with culinary team to update offerings and maintain quality.
• Financial Management: manage budget, expenses, and revenue, with cost-control measures.
• Marketing and Promotion: collaborate with marketing to attract and retain guests via promos and social media.
• Event Coordination: oversee pool restaurant events with planners for seamless execution.

Skills

Leadership

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Health and safety regulations

Food & beverage operations

Education

Bachelor's degree in Hospitality Management or related field

Job description

1. Team Leadership:
   • Recruit, train, and supervise pool restaurant staff, fostering a positive and cohesive team environment.
   • Set performance expectations and provide ongoing coaching to enhance staff skills and ensure exceptional service.
2. Operations Management:
   • Oversee day-to-day operations of the pool restaurant, ensuring compliance with health and safety regulations and hotel policies.
   • Monitor inventory levels and collaborate with the procurement team to ensure adequate supplies are maintained.
3. Customer Service:
   • Create a warm and welcoming atmosphere for guests, striving for excellence in customer service.
   • Address guest concerns promptly and professionally, aiming to exceed customer expectations.
4. Menu Development:
   • Collaborate with the culinary team to develop and update menu offerings, considering guest preferences and seasonal trends.
   • Ensure that food quality and presentation consistently meet the hotel's standards.
5. Financial Management:
   • Manage the budget for the pool restaurant, tracking expenses and revenue, and implementing cost-effective measures where applicable.
   • Contribute to revenue generation through strategic pricing and upselling initiatives.
6. Marketing and Promotion:
   • Collaborate with the hotel's marketing team to develop and execute promotional activities to attract and retain customers.
   • Utilize social media and other platforms to enhance the pool restaurant's visibility.
7. Event Coordination:
   • Coordinate and oversee events hosted at the pool restaurant, working closely with event planners and ensuring seamless execution.

Qualifications:

• Proven experience in a managerial role within the hospitality industry, preferably in a poolside or outdoor dining setting.
• Strong leadership and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• In-depth knowledge of food and beverage operations.
• Excellent communication skills.
• Familiarity with health and safety regulations.
• Bachelor's degree in Hospitality Management or a related field is preferred.