Luxury Pool & Beach Server | Growth & Perks

Mandarin Oriental Group; Dubai Emirate; On-site; AED 50,000 - 78,000; Full time

Benefits offered by this job

Learning & Development

MOstay programme

Health & Colleague Wellness

Competitive salary and benefits

Job summary

Mandarin Oriental Jumeira, Dubai is seeking a Waiter for the Sunvibe (Pool & Beach) team. You will explain the outlet concept and offerings, maintain mise en place, operate the POS, and deliver attentive guest service in a luxury setting.

The role requires strong customer service, multi-tasking, and knowledge of dining service standards. Join MOHG to grow in a premier hospitality brand with excellent benefits and development opportunities.

Qualifications

• High School qualification or equivalent is preferred.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
• Experience in a high-volume restaurant with highest levels of service is preferred.

Responsibilities

• Have a good understanding of the outlet's concept and food and beverage offerings and be able to verbally explain those to guests.
• Ensure that mise en place is completed shift to shift and during service to provide efficient service.
• Be able to operate the POS - point of sales system to process food and beverage orders.
• Deliver service by understanding guest requirements and preferences.
• Upsell services and products to guests to enhance service and revenue.
• Process MOHG Gift cards and other non-cash payment methods.
• Present dishes in compliance with hotel standards.
• Assist in stock pickup and arrangement of linen, beverages, and goods.
• Ensure product knowledge is up to date.
• Report guest preferences to superiors.

Skills

Guest needs understanding

Customer service

Multitasking

POS familiarity

Cashier procedures

MS Office

Fine dining knowledge

Casual dining knowledge

Operational excellence

Long hours endurance

Education

High School qualification or equivalent

Degree or Higher National Diploma in Hospitality/Hotel/Business Management

Tools

POS system

Job description

Mandarin Oriental Jumeira, Dubai is seeking a Waiter for the Sunvibe (Pool & Beach) team. You will explain the outlet concept and offerings, maintain mise en place, operate the POS, and deliver attentive guest service in a luxury setting.

The role requires strong customer service, multi-tasking, and knowledge of dining service standards. Join MOHG to grow in a premier hospitality brand with excellent benefits and development opportunities.