Policy Senior Specialist

Credo Talent Solutions; Musaffah; On-site; AED 260,000 - 420,000; Full time

Job summary

Credo Talent Solutions is seeking a Senior Specialist – Policy to draft, review and implement corporate policies, procedures and the Delegation of Authority (DoA). This hands-on role requires collaborating with subject matter experts, policy owners and cross‑functional teams to take documents from draft through approval and rollout.

You will translate operational and regulatory requirements into clear, practical content, ensure alignment with DoA limits, and drive adoption with training and

Qualifications

• Bachelor’s degree in Business Administration, Law, Public Policy, Management or a related discipline.
• 5–8 years of relevant policy experience with a strong track record of writing and implementing corporate policies.
• Hands‑on experience drafting or maintaining a Delegation of Authority matrix.

Responsibilities

• Draft new corporate policies, procedures, SOPs, standards and guidelines with subject matter experts.
• Draft, review and update the Delegation of Authority matrix and related documents.
• Develop procedures and process documentation to operationalise approved policies and map processes with business teams.

Skills

Policy writing

Stakeholder management

Policy rollout

Documentation control

Education

Bachelor’s degree in Business Administration, Law, Public Policy, Management

Job description

The Senior Specialist – Policy will draft, review and implement the organisation’s corporate policies, procedures and Delegation of Authority (DoA). The role turns business, operational and regulatory requirements into clear, practical documents and makes sure they are adopted and followed across the organisation.

This is a hands-on, delivery-focused role. It suits a strong policy writer who can manage several documents at once, work directly with subject matter experts and policy owners, and carry each document from first draft through approval and rollout.

Key Responsibilities

Policy & Procedure Writing

• Draft new corporate policies, procedures, SOPs, standards and guidelines in partnership with subject matter experts.
• Review and revise existing documents for clarity, structure, consistency and alignment with organisational standards and templates.
• Translate operational, legal and regulatory requirements into clear, practical and enforceable content.
• Make sure roles, responsibilities, controls and approval points are clearly defined in every document.
• Challenge content where requirements, responsibilities or controls are unclear, duplicated or impractical.
• Apply consistent drafting standards, terminology and formatting across the policy library.

Delegation of Authority (DoA)

• Draft, review and update the Delegation of Authority matrix and supporting documentation.
• Ensure policies and procedures are consistent with approval limits and authority levels defined in the DoA.
• Work with Finance, Legal and business functions to reflect organisational, structural or financial changes in the DoA.
• Provide guidance to stakeholders on interpreting and applying the DoA.
• Identify conflicts or gaps between the DoA and policies or procedures, and recommend corrections.

Procedures & Process Alignment

• Develop procedures and process documentation that operationalise approved policies.
• Map processes with business teams to make sure procedures reflect how work is actually done.
• Ensure procedures include clear steps, responsibilities, controls, forms and supporting tools.
• Align procedures across functions to remove duplication and conflicting requirements.

Policy Implementation & Rollout

• Plan and coordinate the rollout of new and revised policies, procedures and DoA updates.
• Prepare communication materials, summaries, FAQs and guidance notes for employees and policy owners.
• Deliver or support awareness sessions and training on new or changed requirements.
• Coordinate policy acknowledgements and attestations where required.
• Follow up with business functions to confirm policies are understood and applied in practice.

Review, Approval & Document Control

• Coordinate stakeholder reviews and consultations, consolidating and resolving feedback.
• Prepare documents for approval and make sure the correct approval routes are followed.
• Maintain the policy register, including ownership, version history, approval dates and review cycles.
• Track upcoming and overdue reviews and follow up with policy owners to close them.
• Publish approved documents and ensure superseded versions are archived and withdrawn.
• Maintain accurate records and audit trails for all policy, procedure and DoA changes.

Stakeholder Support

• Act as the go‑to contact for policy owners on drafting standards, templates and approval requirements.
• Work closely with Legal, Risk, Compliance, Internal Audit, HR, Finance and operational teams.
• Support the closure of policy‑related audit findings and action items.

Candidate Profile

• Bachelor’s degree in Business Administration, Law, Public Policy, Management or a related discipline.
• 5–8 years of relevant experience, with a strong track record of writing and implementing corporate policies and procedures.
• Hands‑on experience drafting or maintaining a Delegation of Authority matrix.
• Proven ability to write clear, structured and practical policy and procedure documents.
• Experience rolling out policies, including communication, training and adoption.
• Sound understanding of document control, version management and approval processes.
• Experience in manufacturing, industrial, energy, infrastructure, government, semi‑government or other large, complex organisations would be advantageous.
• Excellent written English and strong attention to detail. Arabic would be an advantage.
• Ability to manage multiple documents and deadlines at the same time.
• Confidence to work with senior stakeholders and challenge unclear requirements.