PIC3 Certified QC Specialist

NRTC Group; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

NRTC Group is seeking a PIC3 Certified QC Specialist to oversee day-to-day fresh-produce quality control across inbound receiving, storage and dispatch, while serving as a Learning & Development resource for associates. This role supports the Supervisor with technical quality guidance, training, records and escalation; it is not a direct associate-management position.

Mandatory are PIC3 certification and hands-on F&V industry experience, including grading, handling, quality assessment and

Qualifications

• Valid PIC3 Certification – mandatory.
• Hands-on Fresh Fruit & Vegetables industry experience with grading, handling and quality assessment.
• Understanding of produce defects, temperature control, hygiene, traceability, and food-safety documentation.
• Ability to train associates and clearly communicate product-acceptability decisions.

Responsibilities

• Ensure inbound, storage, dispatch and GMP activities are updated daily in the Dubai Municipality Foodwatch portal.
• Enforce food-safety, hygiene and temperature-control requirements throughout the fresh-produce flow.
• Block expired products from cross-dock flow and escalate non-compliance immediately.
• Audit segregation controls for ethylene-sensitive items, strong-odour products, ready-to-eat items and allergens.
• Verify dock-level sampling and receiving checks including vehicle GMP and temperature.
• Document PO discrepancies with timestamp and photos; provide clear evidence.
• Track inbound volume and rejection data; maintain records on vendor quality trends.
• Conduct shift-based daily quality huddles and train associates on F&V handling and standards.
• Calibrate scales, thermometers and devices; maintain calibration logbook and records.

Skills

PIC3 Certification

Quality Control

Food Safety

Traceability

Calibration

Tools

Dubai Municipality Foodwatch portal

Job description

Job Description : PIC3 Certified QC Specialist

Function: Fresh Fruit & Vegetables (F&V)
Reports to: Supervisor
Function: Quality Control / Operations
Role type: Specialist Support
Additional role: Learning & Development Resource

Role Purpose

Oversee day-to-day fresh-produce quality control activities across inbound receiving, storage and dispatch, while serving as a specialist Learning & Development resource for operational associates. The role supports the Supervisor through technical quality guidance, training, records and escalation; it is not a direct associate-management role.

Mandatory Prerequisites

• Valid PIC3 Certification – mandatory. Applications without PIC3 certification will not meet the role prerequisite.
• Hands-on Fruit & Vegetable industry experience covering fresh-produce grading, handling, quality assessment and acceptance standards.
• Practical understanding of produce defects, temperature control, hygiene, traceability and food-safety documentation.
• Ability to train operational associates and communicate product-acceptability decisions clearly and consistently.

Key Responsibilities

Regulatory & Food-Safety Compliance

• Ensure all required inbound, storage, dispatch and GMP activities are updated daily in the Dubai Municipality Foodwatch / DM Checked portal.
• Enforce food-safety, hygiene and temperature-control requirements throughout the fresh-produce flow.
• Block expired products from entering the cross-dock flow and escape non-compliance immediately.
• Audit segregation controls for ethylene-sensitive items, strong-odour products, ready-to-eat products and allergens.

Inbound, Dock & Receiving Quality Control

• Ensure dock-level sampling and receiving-station checks are completed to standard, including vehicle GMP, temperature, cleanliness, label scanning and critical produce defects.
• Verify products visually against the product image displayed on the scanner and guide receiving associates on acceptability.
• Document PO discrepancies with timestamp and user alias, supported by clear photographs and inspection evidence.
• Track inbound volume and rejection data, including quantity rejected at dock and at UTR.

Produce Grading, Defect Analysis & Dispatch Assurance

• Set and uphold grading standards and oversee consistent prime-versus-reject segregation.
• Assist with destructive analysis for internal-defect-prone SKUs; apply the approved sample size and record and photograph results.
• Address downstream quality constraints and provide technical guidance on fresh-produce handling and disposition.
• Conduct random dispatch audits covering pre-cooling, palletisation and product condition.
• Conduct weekly vendor quality reviews using inspection, discrepancy and rejection data.
• Identify recurring or systemic quality failures and escal t go to the Supervisor for vendor follow-up and corrective action.
• Maintain an auditable record of vendor quality trends, decisions and follow-up actions.

Training, Calibration & Records

• Conduct shift- or schedule-based daily kick-start meetings and quality training for associates.
• Act as an L&D resource for F&V handling, operational processes, grading, defects, food safety and quality standards.
• Perform internal calibration of scales, thermometers and other devices in line with SOPs; record findings and maintain the calibration logbook.
• Maintain complete QC records and management reporting for traceability, operational review and audit purposes.
• Fresh-produce grading, critical and internal defects, shelf-life assessment and reject segregation.
• Cold-chain controls, receiving and dispatch inspection, vehicle GMP and produce handling.
• Dubai Municipality portal discipline and audit-ready quality documentation.
• Structured sampling, photographic evidence, data accuracy and root-cause thinking.
• Clear coaching, floor-level training, confident decision-making and disciplined escalation.
• Ability to work across shifts in an operational warehouse and chilled environment.

Key Responsibility Summary

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Accountability

Expected Contribution

1 Regulatory compliance Maintain daily DM portal updates and enforce GMP, food-safety and temperature requirements.

2 Inbound quality Control dock sampling, vehicle GMP, labels, defects, acceptability and PO discrepancy evidence.

3 Produce standards Own grading consistency, destructive analysis, segregation and downstream quality guidance.

4 Dispatch assurance Audit pre-cooling, palletisation, product condition and sensitive-item segregation.

5 Vendor quality Review vendor performance, rejection trends and systemic issues with the Supervisor.

6 L&D support Deliver daily quality huddles and train associates on F&V handling, grading and standards.

7 Calibration & records Maintain calibrated QC devices and complete audit-ready logs and reports.