Personal Care Demand Fulfillment Manager Arabia

Unilever; Dubai; On-site; AED 240,000 - 340,000; Full time

Job summary

Unilever UAE is seeking a Demand Fulfillment Manager for the Personal Care category in Arabia. You will lead the demand and supply planning agenda for PC in Arabia, partner with PC Category Teams, Customer Development, Marketing, SUs, MSOs, Procurement, Logistics, and other supply chain teams to deliver an integrated volume and sales plan.

You will own the short-, mid-, and long-term sales forecast, manage demand-supply risks, and secure sustainable performance across Skin Cleansing, Oral, and

Qualifications

• Bachelor's degree in Engineering, Operations, or equivalent.
• 5+ years in supply chain planning, operations, or related roles.
• Local Arabia experience essential.
• Strong leadership and project management skills, with the ability to lead cross-functional teams.
• Excellent Arabic and English communication.

Responsibilities

• Drive harmonized demand planning processes and tools to deliver targets (service, inventory, waste, forecast accuracy).
• Build cross-functional partnerships to enable S&OP and business decision-making.
• Lead supply chain disruption interventions and safety stock management.
• Oversee PC category planning framework for Arabia and KPI ownership.
• Govern monthly/quarterly RCCP cycles with extended SC teams.

Skills

Leadership

Supply chain planning

Cross-functional

Data-driven

Agile

Digital fluency

Arabic/English

Education

Bachelor's degree in Engineering/Operations/Supply Chain

Job description

Job Description

Unilever is currently hiring for Demand Fulfillment Manager PC Arabia

Function: Customer Operation
Reports to: Integrated Planning Lead PC PTAB
Scope: Arabia
Location: UHD (Unilever House Dubai)
Terms & Conditions: Full Time

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

As the Demand Fulfillment Manager for the Personal Care (PC) category in Arabia, you will lead the demand & supply planning agenda for the PC categories in Arabia, sitting at the core of the S&OP process. You will partner closely with PC Category Teams, Customer Development, Marketing, Sourcing Units (SUs), Market & Sales Organizations (MSOs), Procurement, Logistics, and Supply Chain teams to deliver an integrated volume and sales plan. You will own the short-, mid- and long-term sales forecast, proactively manage demand–supply risks, and secure sustainable business performance across the Skin Cleansing, Oral and Deodorants sub-categories.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are an energetic, passionate individual who is competent in developing and maintaining complex forecasting models that deliver business insights while creating key performance metrics for both demand plan and S&OP effectiveness, and if you want to land end-to‑end planning and identify business needs, deploying and implementing plans to deliver service, cost, and cash targets aligned with our #1 supplier vision and compass, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Demand & Supply Planning

• Drive harmonized, leading-edge demand planning processes and tools to deliver business targets – service, inventory, business waste, and forecast accuracy.
• Build and maintain strong cross-functional partnerships with PC Category Teams, Customer Development, SUs, MSOs/CMs, Procurement, and Logistics to enable effective S&OP and business decision-making.
• Generate practical, sustainable solutions to overcome operational challenges and support business growth in collaboration with business teams.
• Lead supply chain disruption interventions and supply shortage preventions by ensuring adequate safety stocks.
• Support Marketing and I&P teams through the innovation and renovation agenda, including robust planning and simplification for Hair, Skin Cleansing, and Deodorants.
• Manage inventory while ensuring maximum service level and availability. Minimize business waste risk by actively managing over and residual inventory.
• Endorse future-fit planning processes via increasing variety of inputs for no-touch planning, as well as improvement in adoption of no-touch forecasting.

Category & Business Planning

• Develop and execute the PC category planning framework for Arabia, including run strategy for Hair, Skin Cleansing, and Deodorants.
• Own PC planning KPIs (service, inventory, cost, obsoletes, DBNR, forecast accuracy, deployment, waste) and drive improvement programs aligned to PC PTAB Arabia planning standards.
• Lead scenario planning and crisis management to ensure business continuity.
• Manage allocations for Business Plans and operational overflows.
• Oversee end-to-end Planning Operations for the PC category in Arabia.

Capacity Planning

• With extended SC & factory teams; drive governance around monthly/quarterly RCCP cycles, supporting key decisions on risks, stock builds, and overflows.
• Ensure strong customer service, responsiveness, and volume deployment across the Arabia network.
• Apply consistent planning frameworks with SUs and MSOs to drive capability and perfect execution.

Transformation & Leadership

• Drive planning transformation initiatives across technology and process improvement.
• Build an inclusive, high-performing team culture.
• Develop capabilities and hold teams accountable to high standards.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor's degree in Engineering, Operations, Supply Chain, or equivalent experience.
• Proven experience (typically 5+ years) in supply chain planning, operations, or related roles.
• Local Arabia experience is essential.
• Strong understanding of supply chain planning concepts.
• Excellent leadership and project management skills, with the ability to lead cross-functional teams effectively.
• Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs.
• Holding people accountable, developing self and others, breakthrough thinking, optimizing Supply Chain integrated performance, strategic vision and influencing.

Skills

• Collaboration catalyst – strong stakeholder management and partnership across PC Category Teams, Customer Development, SUs, MSOs, Procurement, and Logistics.
• Being a driver of change with a solution-driven mindset.
• Solution generation expertise and out-of-the-box thinking.
• Leadership skills for proactive management and communication of business opportunities and risks.
• Business acumen with solid planning experience.
• Digital fluency and data-driven decision-making.
• Agile approach to problem solving.
• Excellent Arabic and English communication skills, both written and verbal.

Leadership

You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.

You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Critical SOL (Standards of Leadership) Behaviors

• PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
• PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
• BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.