Personal Banker- Cards DS

Mashreq Bank PSC; United Arab Emirates; On-site; AED 40,000 - 60,000; Full time

Job summary

Mashreq Bank PSC is looking for a Personal Banker focused on Credit Cards in the United Arab Emirates. The ideal candidate will source applications from target segments, maintain quality for approval rates, and work closely with the Team Leader to achieve sales objectives.

A sales profile with strong verbal communication skills and at least one year of experience in retail banking is required. This full-time position operates under a competitive and regulated business environment.

Qualifications

• At least one year of sales experience.
• Basic knowledge of retail banking products and processes.

Responsibilities

• Source Credit Card applications from target segments.
• Maintain quality applications for satisfactory approval rates.
• Interact with Team Leader to ensure target achievements.

Skills

Sales confidence

Verbal and written communication

Persistence

Customer service

Education

Any discipline

Job description

Job Description

Job Title: Personal Banker – Credit Cards

Department: Direct Sales

Direct Supervisor: Team Leader/Sales Manager

Job Number:

Grade: G

Job Purpose

Source Credit Card applications from the right target segment to achieve business objectives.

Key Result Areas

• Maintain the quality of applications brought in for satisfactory approval rates.
• Maintain product mix to ensure profitability of the business.
• Proactively work towards satisfying the needs of the customer.
• Ensure adherence to credit and policy guidelines in sourcing customers by maintaining quality of applicants and proper documentation.
• Manage bulk sourcing of customers from the corporate sector and exploit sales opportunities by translating them into fruitful business relationships.
• Follow the documentation policy guidelines while accepting documents from the customer.
• Interact with Team Leader regarding expectations and to ensure target achievements.

Operating Environment, Framework and Boundaries, Working Relationships

• Competitive, dynamic, volatile and regulated business environment with low entry/exit barriers.
• The job holder will operate within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out in the bank’s credit policy manual.
• Candidate must effectively and actively liaise with his superiors and direct reports within the business unit to achieve business objectives.
• Works in an environment of daily reporting with six days working.

Problem Solving

• Sales require understanding customers’ individual financial circumstances.
• Responsible for assisting staff and customers in achieving their goals and objectives.

Decision Making Authority & Responsibility

• Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises, keeping within the service delivery standards set by the bank.
• Should have complete product and policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.

Knowledge, Skills and Experience

• Sales profile that require confidence, persistence, personality, and verbal/written communication.
• Basic knowledge of products, service policies and processes of retail banking.
• Any discipline with at least one year of sales experience.

Job Info

• Job Identification 5680
• Job Category MashreqBank
• Posting Date 06/17/2026, 01:01 PM
• Apply Before 07/31/2026, 12:00 AM
• Job Schedule Full time
• Locations United Arab Emirates (Fulltime office (FTO))