Pega Decisioning & Data Optimization Specialist

Virtusa Corporation; Dubai; Vor Ort; AED 150.000 - 210.000; Vollzeit

Zusammenfassung

Virtusa Corporation is seeking a Pega decisioning specialist to design, configure, test, and maintain CDH solutions for customer engagement. You will implement decision strategies, NBA configurations, and engagement policies to drive personalized experiences.

You will analyze customer data, eligibility rules, and outcomes to optimize campaigns, support segmentation, and ensure quality through testing and documentation. Collaboration with senior architects and cross-functional teams is essential.

Qualifikationen

• Experience with Pega CDH or Pega decisioning capabilities.
• Understanding of NBA, decision strategies, engagement policies, and arbitration.
• Knowledge of Pega decisioning components, business rules, and configuration.
• Ability to analyze customer data, business rules, and decision outcomes.
• Understanding of data quality, customer segmentation, eligibility criteria, and prioritization logic.
• Experience in functional testing, test case preparation, troubleshooting, and validation.
• Basic knowledge of SQL and relational databases.
• Understanding of REST APIs, JSON, and data integration concepts.
• Strong analytical, problem-solving, documentation, and communication skills.

Aufgaben

• Design, configure, test, and maintain Pega CDH decisioning solutions.
• Develop decision strategies, NBA configurations, and engagement policies.
• Configure decisioning rules and business logic based on customer eligibility and context.
• Analyze customer data, interaction history, and decision outcomes to identify optimization opportunities.
• Support customer segmentation, eligibility rules, prioritization, and arbitration configurations.

Kenntnisse

Pega CDH

NBA concepts

Decision rules

Pega components

SQL basics

REST/JSON

Data analysis

Documentation

Communication

Ausbildung

Bachelor's degree in CS/IT/Engineering/Analytics

Jobbeschreibung

Virtusa Corporation is seeking a Pega decisioning specialist to design, configure, test, and maintain CDH solutions for customer engagement. You will implement decision strategies, NBA configurations, and engagement policies to drive personalized experiences.

You will analyze customer data, eligibility rules, and outcomes to optimize campaigns, support segmentation, and ensure quality through testing and documentation. Collaboration with senior architects and cross-functional teams is essential.