Payment collector

Tanqeeb; Abu Dhabi; On-site; AED 89,000 - 156,000; Full time

Job summary

Tanqeeb is seeking a focused accounts receivable professional in the UAE to manage collections, communicate with customers, and ensure timely receipts. The role requires visiting customers, sending statements, and maintaining key account relationships to support cash flow.

The candidate should be proficient in MS Office, familiar with Oracle or SAP, and able to work under pressure with strong communication and organizational skills. Arabic language is a plus.

Qualifications

• Knowledge of Oracle, SAP or MIS accounting software preferred.
• Proficient with MS Office tools (Excel, Outlook, PowerPoint).
• Strong written and spoken English; Arabic is a plus.
• Experience managing and following up customer payments.
• Confident communication with colleagues, customers and suppliers.

Responsibilities

• Customer visits to collect overdue receivables—about ten per day with a TTM report.
• Achieve target collections; measured by actual receipts in the bank.
• Collect old dues to reduce bad debts and improve the bottom line.
• Send SOAs regularly to reconcile debtor accounts.
• Interact with SST on original documents and proofs of invoice.
• Maintain contact with Key Accounts customers and address queries promptly.
• Follow up payments and customer visits consistently.
• Handle internal and external queries with discretion.

Skills

Debt collection

Customer service

Communication skills

Teamwork

Tools

Oracle

SAP

MIS

Job description

• Customer visits to collect overdue outstanding receivables on timely basis - ten customers visit daily and send TTM report.

• Achieve the target collection. Measured by actual receipts/credit in the bank.

• Collect old dues, which have already provided for, to reduce bad debts provision and improve the bottom line.

• Send SOAs on regular basis to avoid any discrepancy with debtor’s accounts.

• By Implementing standard format of reconciliation ensure at least 10 customers as per ledger measured by number of reconciliation statement and balance confirmation from customers.

• Interact with the SST regarding the original documents/proof of invoice delivered.

• Maintain contact with Key Accounts Customers.

• Deal with internal and external customer queries promptly and in confidence.

• Ensure regular follow up of payments and customer visits.

Desired Candidate Profile

• Knowledge of Oracle/SAP/MIS accounting software preferred.

• Good Knowledge on MS Office tools i.e. excel, outlook, power point etc

• Good standard of written and spoken English language skills, Arabic is plus.

• Managing and following up customer payments.

• Strength must be in confident communication with colleagues, customers and suppliers via phone, email and face to face.

• Ability to work under pressure.

• Deal with internal and external customer queries promptly and in confidence.

• Flexible attitude and acceptance of change.

• Ability to work independently as well as with team.

• Excellent customer service skills.