Patron Services Librarian | Student-Centered Library

Aue; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

The American University in the Emirates (AUE) invites applications for a Librarian (Patron Services) to provide professional patron services, circulation management, user support, and basic reference assistance within the University Library in Dubai.

The ideal candidate holds a bachelor's degree in Library and Information Science and 1–2 years academic library experience, with ILMS knowledge, strong communication, and a collaborative approach to support a student-centered learning environment.

Qualifications

• Bachelor's degree in Library and Information Science from an accredited university.
• Minimum 1–2 years of relevant library experience, including academic library experience.
• Working knowledge of Integrated Library Management Systems (ILMS).
• Knowledge of circulation procedures, reference services, collection management, and user support practices.
• Excellent communication, interpersonal, organizational, and problem-solving skills.

Responsibilities

• Provide professional assistance to library users in person, by phone, email, and online channels, including guidance on services, policies, facilities, and resources.
• Manage circulation desk activities: check-in/check-out, renewals, reservations, account management, and issue resolution.
• Provide basic reference and information assistance to locate materials, databases, and electronic resources.
• Support library engagement activities such as orientations, information literacy sessions, and workshops.
• Maintain accurate user records in the library management system.

Skills

ILMS knowledge

Circulation procedures

Reference services

Collection management

User support

Customer service

Team collaboration

Communication skills

Education

Bachelor's degree in Library and Information Science

Tools

Integrated Library Management System (ILMS)

Job description

The American University in the Emirates (AUE) invites applications for a Librarian (Patron Services) to provide professional patron services, circulation management, user support, and basic reference assistance within the University Library in Dubai.

The ideal candidate holds a bachelor's degree in Library and Information Science and 1–2 years academic library experience, with ILMS knowledge, strong communication, and a collaborative approach to support a student-centered learning environment.