Hospital Admissions Specialist: Patient Intake & Access

NMC GROUP SERVICES.; Abu Dhabi; On-site; AED 52,000 - 70,000; Full time

Job summary

NMC GROUP SERVICES. in Abu Dhabi is seeking an Admissions Clerk to support the patient admission process in a busy hospital setting.

You will interview patients, collect information, liaise with physicians and departments, and ensure accurate data entry in Meditech. The role requires 2+ years in healthcare, a Diploma or Degree, and proficiency in MS Office; Arabic is desirable to assist diverse patients.

Qualifications

• Diploma or degree holder.
• Proficient in MS Office and typing.
• Strong English communication skills.
• Arabic language desirable.
• Experience in Admission or Patient services.
• Minimum 2 years in healthcare.

Responsibilities

• Interview patients on admission and record required personal information.
• Secure signatures and prepare supply patient data to appropriate hospital departments.
• Receive bookings from physicians and confirm admitting privileges of physicians.
• Enter patient information into pre-admissions database.
• Liaise with Scheduling to validate insurance cover for scheduled patients.
• Confirm co-payments and patient s acceptance of liability for excesses insurance shortfalls.
• Communicate queries or authorizations from non-contracted insurances to Business Office.
• Pre-register all patients on Meditech.
• Liaise with Medical Records to prepare chart for admission.
• Confirm patient demographics on Meditech on arrival to admissions department.
• Follow business process requirements regarding insurance form completion.
• Collect payment of fees insurance excess or co-payments at point of admission and provide invoice and receipt to patient.
• Enter payments via Cash Drawer routine in Meditech and balance all payments at end of shift.
• Liaise with Bed Manager and or nurse managers to assign ward or room.
• Escort patient or arrange escort to assigned room or ward.
• Comply with departmental and Hospital Policies and Guidelines.
• Participate in meetings and contribute to department and hospital development.
• Create an environment that encourages teamwork positive attitudes and high morale.
• Participate in other duties as assigned due to developing departmental requirements.
• Participate in shift roster to provide required cover in admissions at all times.
• Comply with OSH and infection control policies standards and procedures.
• Work in accordance with documented OSH procedures and instructions.
• Be familiar with emergency and evacuation procedures.
• Notify OSH hazards incidents and near misses and assist with risk assessments and incident reports.
• Comply with waste management procedures and policies.
• Attend applicable OSH Infection control training programs mock drills and awareness programs.
• Use appropriate personal protective equipment and safety systems.

Skills

MS Office

Typing

English

Arabic

Education

Diploma or Degree

Tools

Meditech

Job description

NMC GROUP SERVICES. in Abu Dhabi is seeking an Admissions Clerk to support the patient admission process in a busy hospital setting.

You will interview patients, collect information, liaise with physicians and departments, and ensure accurate data entry in Meditech. The role requires 2+ years in healthcare, a Diploma or Degree, and proficiency in MS Office; Arabic is desirable to assist diverse patients.