Patient Experience & Care Coordinator

House of Nature Medical Center LLC; Abu Dhabi; Vor Ort; AED 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Integrative healthcare environment

Career development opportunities

Multidisciplinary team experience

Zusammenfassung

House of Nature Medical Center LLC in Abu Dhabi seeks a patient coordinator to act as liaison between patients, therapists, and clinicians, coordinating appointments and maintaining records in a holistic integrative setting.

Ideal candidate has a healthcare-related diploma or degree and about 3 years of experience; UAE Nationals preferred; fluency in Arabic and English; fresh graduates considered for Trainee opportunities.

Qualifikationen

• UAE National as the position is reserved for UAE Nationals.
• Fluent in Arabic with good spoken English.

Aufgaben

• Welcome and assist patients in a professional, warm, and culturally sensitive manner.
• Coordinate patient appointments, schedules, and treatment bookings across different healthcare services.
• Manage waiting patients and ensure a comfortable, organized, and hospitable patient experience.
• Contact patients regarding appointment confirmations, reminders, follow-ups, and relevant service requirements.
• Act as a liaison between patients, therapists, doctors, and other healthcare practitioners.
• Support patient intake, registration, follow-up, and treatment coordination processes.
• Guide patients through treatment pathways across Ayurveda, Homeopathy, Naturopathy, Chiropractic, Unani/Hijama, General Medicine, and Aesthetics services.

Kenntnisse

Interpersonal skills

Communication

Customer service

Multidisciplinary coordination

Ausbildung

Diploma or Degree in Healthcare

Jobbeschreibung

House of Nature Medical Center LLC in Abu Dhabi seeks a patient coordinator to act as liaison between patients, therapists, and clinicians, coordinating appointments and maintaining records in a holistic integrative setting.

Ideal candidate has a healthcare-related diploma or degree and about 3 years of experience; UAE Nationals preferred; fluency in Arabic and English; fresh graduates considered for Trainee opportunities.